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88,000+ live jobsOn-site in Sant Boi de Llobregat·Added 4 months ago (last checked 12 Oct)
About €1,930 a month after tax.
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This job advert was originally written in Spanish.
🔹University studies (Business Administration or similar).
🔹Previous experience in team coordination.
🔹Knowledge of incident management (warranties, repairs, spare parts). 🔹Ability to resolve conflicts and communicate effectively.
🔹Proactivity, organization, and results orientation.
🔹Good customer service skills and ability to follow processes.
🔹At least 2 years of experience working with interdisciplinary teams.
🔹Good written English.
🔹A person accustomed to working toward goals.
🔹University Studies (Business Administration or similar).
🔹Previous experience in team coordination.
🔹Knowledge in incident management (warranties, repairs, spare parts). 🔹Conflict resolution capacity and effective communication.
🔹Proactivity, organization, and results orientation.
🔹Good customer service and ability for process follow-up.
🔹At least 2 years of experience working with interdisciplinary teams.
🔹Good level of written English.
🔹Person accustomed to working towards objectives.
We are looking for a RESPONSIBLE (M/F/X) FOR AFTER-SALES SERVICES. If you have experience coordinating and supervising workshop, after-sales, shipping, and administration activities... This could be your opportunity!
🔹Team supervision:
- Be the point of reference between the team and management.
- Filter and resolve minor conflicts, preventing minor issues from reaching management.
- Check the daily status of each team member's tasks and report a weekly summary.
🔹After-sales and workshop management:
- Supervise and carry out after-sales tasks
- Enter and update incidents in the ERP. Manage and track spare parts (local, EU, and China).
- Full warranty management: registration, ticket tracking, communication with customers regarding approval/rejection, spare parts shipping, and stock updates - Repair quotes and spare parts for customers.
- Close monitoring and control of key customers.
- Digital spare parts registration.
🔹Process optimization and control:
- Identify inefficiencies, propose improvements, and implement them in administrative and after-sales processes.
- Ensure all administrative, commercial, and technical procedures are followed according to company standards.
🔹Coordination with other departments:
- Supervise and support commercial and administrative tasks, ensuring the processes in these departments are carried out correctly.
🎯 Contract: Permanent, with a probation period according to the collective agreement.
💰 Salary: 30K gross annual. Bonuses or extras may be earned based on performance.
📅 Schedule: Monday to Friday from 8:30 AM to 5:30 PM.
🏢 Location: San Boi de Llobregat, Barcelona.
🚀 Excellent work environment, opportunity to develop and implement processes and what you have learned in a growing and expanding company.
How to apply? If you think this offer is for you, don't hesitate to sign up! Click on "Apply to this offer" and send us your CV. 📩
We are waiting for you! 💼
Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.
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