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Student Retention Specialist UNIR (PROEDUCA)

Pozuelo de Alarcón, Spain·Customer Success·Full-time·Added 3 days ago

UNIR

65 open roles

What they offer

  • €25,000 a year

    Gross, as stated in the ad.

    About €1,650 a month after tax, or €1,450 under the Beckham regime.

  • Full-time hours

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    UNIR doesn't mention sponsorship in the ad.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Be near Pozuelo de Alarcón for hybrid days

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the role

At UNIR (PROEDUCA) we are looking for people with a commercial attitude who want to be part of a team where every conversation counts.

Your mission will be to contact students who are thinking of dropping out to understand what is happening to them and help them find the best alternative so that they can continue with their studies.

What you'll do

📞 Contact students who are thinking of dropping out and understand the reasons for their decision.

🎯 Actively listen to their needs and offer personalized solutions.

🤝 Manage objections and negotiate alternatives that favor their continuity.

What we're looking for

📋 Follow up on each case to ensure an excellent experience.

👥 Collaborate with different areas of the university to provide the best response to each student.

📈 Contribute to the achievement of retention and satisfaction objectives.

✔️ Previous experience in sales, customer loyalty, customer retention, or customer service.

✔️ Excellent communication skills and listening ability.

✔️ Goal orientation and negotiation skills.

✔️ Empathy, positive attitude, and ability to build trust.

✔️ Desire to learn and develop in a dynamic environment.

We will especially value if...

➕ You have worked in the educational or training sector.

➕ You have experience in telephone sales or commercial management.

➕ You are accustomed to working with indicators and objectives.

➕ You are motivated by challenges and achieving results.

What you'll get

👩💼👨💼 Continuous training and support in sales development from day one.

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

💻 Hybrid work model (50%-50%) after 6 months.

🏢 Offices located in Pozuelo de Alarcón, 3 minutes from the Renfe station.

Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

💳 Employee discount portal and an attractive holiday package (26 working days + 4 personal days).

🎓Social benefits: flexible compensation and educational scholarships for you and your family. You will be able to enjoy the best training conditions with an 80% discount on UNIR degrees.

🤗 Excellent work environment and constant support.

👔 Dynamic work model within a committed and collaborative team.


The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all discrimination.

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