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Field Services Operator Coordinator

On-site in Madrid·Full-time·Added 2 months ago

Wabtec

6 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
Wabtec doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
Vocational training (FP Grado Medio)
“Ciclo Formativo de Grado Medio o Superior en Electricidad, Electromecánica o similar.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Intermediate or Higher Vocational Training degree in Electricity, Electromechanics, or similar.
Minimum of 3 to 5 years of experience performing maintenance, commissioning, or industrial technical service activities.
Demonstrable experience in diagnosing and resolving mechanical, electrical, and pneumatic faults.
Experience in the railway environment is valued.
Previous experience coordinating teams or acting as a technical reference.

Languages

Basic/intermediate English is valued.

The role

Provide specialized technical support in maintenance, warranty, retrofit, and troubleshooting activities for the Wabtec portfolio, acting as the technical reference for the Field Services team and as the operational link between field technicians and the Field Services Leader, contributing to the daily coordination of activities and the technical development of the team.

What you'll do

Perform technical preventive and corrective maintenance activities, retrofits, and repairs at customer facilities.
Diagnose and resolve complex issues in Wabtec products and systems.
Act as a technical reference for field technicians, providing support and guidance in problem resolution.
Coordinate the daily activities of the team.
Ensure the correct application of technical procedures, quality standards, and EHS requirements.
Collaborate with the Leader in the planning and monitoring of jobs, workloads, and priorities.
Monitor critical technical incidents and escalate those requiring additional support.
Participate in the implementation and monitoring of Field Modification Instructions (FMI).
Verify the correct completion of technical reports and service documentation.
Identify continuous improvement opportunities and propose corrective and preventive actions.
Support the training and technical development of less experienced team members.
Maintain fluid communication with customers during the execution of field work.
Support the Leader in the coordination of resources, tools, protective equipment, and materials when required.
Promote a culture of safety, quality, and customer orientation within the team.

Skills and Attitudes

Safety orientation.
Customer orientation.
Teamwork.
Leadership and influence.
Ability to coordinate people without hierarchical dependency.
Effective communication.
Analytical and problem-solving skills.
Decision-making.
Planning and organization.
Adaptability.
Reliability and commitment.
Continuous improvement.
Conflict management skills.
Development and mentoring of other technicians.

About Wabtec

Wabtec delivers rail and industrial solutions — including locomotives, freight car components, transit and bus systems, digital intelligence products, and mining solutions — focused on improving safety, efficiency and productivity, drawing on over 155 years of experience.

Industry: Rail and Transportation Technology
Website: wabteccorp.com

Good to know if you are moving

Wabtec currently advertises 6 open roles in Spain across three locations: Derio (2), Madrid (3) and Tarragona (1).
Spanish openings span electrical and mechanical engineering, quality, product management, sales, finance and skilled trades roles such as Fitter and Machinist.
Wabtec is a publicly traded company on the New York Stock Exchange under ticker WAB.

In their own words

About the company & team

At Wabtec, it is not just about a job — it is about the impact you make.
When our people join, we expand what is possible by continuously improving what we do and how we do it — for our customers and among ourselves.
If you are ready to revolutionize the way the world moves for future generations, Wabtec is your place.

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. With more than 150 years of experience, we lead in safety, efficiency, reliability, innovation, and productivity. Whether in freight, transit, ports, logistics, mining, industry, or marine, our knowledge, technologies, and people are accelerating the future of transport together. With roots dating back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always developed technologies and implemented solutions for key sectors that meet the needs of both customers and governments.

With approximately 30,000 people on our team worldwide, we deliver performance that moves the world forward. We are lifelong learners, with a constant passion for improvement. Find out more at www.WabtecCorp.com

Culture drives us and opens us to new possibilities.

We believe that the best ideas are born from a combination of diverse experiences and backgrounds. At Wabtec, we work every day to create a place where everyone feels they belong and where diversity is valued. We are building a culture where leadership, inclusion, and your unique perspective drive progress.

We believe that the best ideas are born from a combination of experiences and backgrounds.
At Wabtec, we strive every day to create an environment where everyone feels included. We are building a culture in which leadership, inclusion, and your unique perspective drive progress.

Do you need any adjustments or adaptations? Just let us know — we are here to help.

All open roles at Wabtec