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Receptionist

On-site in Barcelona·Full-time·Added today (last checked 12 Oct)

abba Hotels

6 open roles

Overview

Job details

  • Fixed-term contract

    Full-time.

  • Rotating shifts

    40 hours a week. “Jornada Completa de 40 horas. Turnos Rotativos Mañana y Tardes” — per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Work on-site in Barcelona

    No relocation package mentioned.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Previous experience in similar positions within the hotel sector.
  • English C1
  • Exceptional communication skills and customer orientation.
  • Ability to work independently and as part of a team.
  • Knowledge of Tesipro.
  • Knowledge of billing tools and cash handling.

Pay & benefits

What you'll get

We offer:

  • Immediate start.
  • Contract type: Replacement
  • Full-time 40-hour week. Rotating Morning and Afternoon shifts
  • A dynamic and professional work environment in a renowned hotel chain.
  • Opportunities for professional development and growth.
  • Pay according to the collective agreement.

The role

At ABBA Hoteles, we pride ourselves on offering exceptional experiences to our guests. To continue providing first-class service, we are looking for a RECEPTIONIST to join our team at the Hotel ABBA Garden. If you have a passion for hospitality and customer service, this is the perfect opportunity for you.

What you'll do

Responsibilities:

  • Customer Service: Providing friendly and professional service to guests, both in person and by telephone, ensuring their satisfaction and comfort.
  • Check-ins and Check-outs: Efficiently performing check-in and check-out processes, guaranteeing the correct room assignment and accurate registration of information.
  • Rate Modification: Adjusting and updating rates on different OTA (Online Travel Agencies) platforms in accordance with hotel policies.
  • Reservation Management: Handling and coordinating room reservations, both individual and group, ensuring availability and occupancy control.
  • Billing: Processing and issuing invoices for rooms and function rooms, verifying the accuracy of charges and transactions.
  • Daily Closing: Performing the daily closing of hotel activity, including account reconciliation and report preparation.
  • Cash Drawer Reconciliation: Carrying out the cash drawer reconciliation, controlling and recording income and ensuring the consistency of funds.
  • Email Management: Supervising and managing the hotel's email inbox, responding in a timely and professional manner.
  • Charge Supervision: Reviewing and ensuring the correct posting of charges to rooms and function rooms, avoiding discrepancies and errors.

About abba Hotels

abba Hotels is a Spanish hotel chain operating a portfolio of urban and resort hotels across Spain, primarily in the 4-star segment. The company focuses on business and leisure hospitality, offering accommodation, dining, and event services. With its headquarters in Bilbao, abba Hotels manages properties in major Spanish cities and tourist destinations, positioning itself as a mid-market hospitality player in the Spanish market.

For international professionals, abba Hotels offers opportunities in hotel operations, particularly in food and beverage roles such as waiters, cooks, and maîtres. The company's work culture is rooted in Spanish hospitality standards, and while it is a recognized name in the domestic hotel sector, it is less known internationally. Roles are typically based in Spain, and the company values customer service and teamwork, making it a suitable option for those seeking to integrate into the Spanish hospitality industry.

Industry
Hospitality
Founded
1997
Employees
1,000–5,000
Headquarters
Bilbao, Spain
In Spain
Bilbao, Madrid, Barcelona and 2 more

Good to know if you are moving

  • abba Hotels is headquartered in Bilbao, Spain, and operates hotels primarily in Spain, offering roles in hospitality such as restaurant service and kitchen positions.
  • The company is a Spanish-founded chain, so international hires will be working within a Spanish corporate culture and hospitality environment.
  • Open roles are largely in food and beverage, including waiter, cook, and maître positions, which may require Spanish language skills for guest interaction.
  • As a mid-sized hotel chain, abba Hotels may offer more localized career growth compared to global hotel groups, with opportunities to work in various Spanish cities.
  • The company's focus on 4-star urban hotels suggests a professional but customer-centric work atmosphere, typical of the Spanish hospitality sector.
All open roles at abba Hotels
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