Food & Beverage: Operations & Administrative Intern

Job Description

We are looking for a motivated and enthusiastic Food & Beverage Operations & Administrative Intern to join the team at SLS Barcelona. Reporting directly to the Food & Beverage Management team, this role offers a unique opportunity to gain hands-on experience across all F&B outlets while developing a strong understanding of the administrative and commercial aspects of hotel operations.

This position is ideal for someone looking to build a well-rounded career in Food & Beverage by combining operational exposure with administrative responsibilities. More specifically:

Administrative & Management Support

• Provide administrative support to the Food & Beverage leadership team in their day-to-day activities.

• Assist in preparing daily, weekly, and monthly operational reports.

• Help maintain and update menus, product information, pricing, and POS systems.

• Assist with departmental documentation, procedures, and internal communications.

• Support the preparation of presentations and business reviews for management meetings.

Scheduling & Workforce Planning

• Support managers in the preparation and maintenance of team schedules and staffing plans.

• Ensure scheduling information is accurately updated and communicated.

Operational Exposure & Outlet Support:

• Gain practical experience across several Food & Beverage outlets, supporting daily operations and service delivery.

• Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.

• Approach guests and collect information needed to assist with seat arrangements.

• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.

• To serve food and beverage orders according to recipes and service standards.

• To be knowledgeable about products available.

• Work with the rest of the team in keeping things running smoothly and tidily, for both table and bar service.

• Support the implementation of brand standards and service excellence initiatives.

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

• You´re studying a bachelor´s/master´s degree in hospitality or a related field.

• You have the possibility to sign an agreement with your school for a period of preferably 6 months.

• Education: Degree in Hospitality, Restaurant Management, or a related field.

• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus.

• Communication: Excellent verbal and written communication skills in both Spanish and English.

• Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail.

• Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona.

• Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently.

What's in it for you...

• The chance to challenge the norm and work in an environment that is both creative and rewarding.

• Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.