This role provides administrative and operational support within the Food & Beverage department. You will assist with reporting, scheduling, and guest service in a luxury resort setting.
BarcelonaFluent Spanish
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85,000+ live jobsOverview
- Contract
- Full-time
- English
- Required
- Other languages
- French
Visa options
The ad rules out sponsorship
Per the ad: “No visa/work permit sponsorship”
The role
Company Description
Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach.
With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers.
It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people.
Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona.
Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character.
Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona's most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
Job Description
The main responsibilities include:
• Customer care through phone and email demands.
• Manage individual and group (accommodation) reservations.
• Use of reservation programs: Opera (PMS) and Resaweb.
• Follow up of any reservation no matter the shop channel making them all feel "spoiled".
• Revise all the reservations on the books to check their validity and details.
Qualifications
• Eligibility (Spain): Candidates must have the legal right to undertake an internship in Spain from the start date. No visa/work permit sponsorship available.
• Currently enrolled in a Hospitality School or a Business School.
• Strong social and communication skills to build valued relationships.
• Proactive, enthusiastic, and detail-oriented.
• Excellent command of Spanish and English; French is a plus.
• Eager to learn (no prior specialization required).
• Available for at least 6 months, 5 days/week, 40 hours/week.
Additional Information
Benefits:
• Study allowance of 600 euros per month.
• One meal per day.
• A dynamic internship where you will experience the entire Reservations department.
• Working in a hotel (chain) with a lot of opportunities.
• Excellent opportunities for internal training and schooling during the internship.
• Excellent opportunities for international career development after the internship.
Hiring process
Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us
- An assessment is used only on occasion.
About Accor
Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.
Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.
- Industry
- Hospitality
- Founded
- 1983
- Employees
- 100,000–250,000
- Headquarters
- Paris, France
- In Spain
- Madrid, Barcelona
- Website
- all.accor.com
Good to know if you are moving
- * Accor employs over 250, 100+ hotels in Spain
- * Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
- * Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.
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