The English-language job board for Spain

Reservation Trainee

On-site in Ibiza·Full-time·Added 4 days ago

Accor

66 open roles

Apply

Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Ibiza
No relocation package mentioned.
University degree
“Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.” — per the ad.

Pay & benefits

What you'll get

A competitive package and plenty of development opportunities.
Accommodation included.
Lunch is served daily at the in-house restaurant.
Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.
The opportunity to challenge the norm and work in a creative and rewarding environment.
Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
Free subscriptions to Canva and Podimo.
Activities to build an amazing team of students.
Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!

Requirements

What we're looking for

Qualifications

EU Nationality is required.
Fluent English and Spanish. Other Languages is a plus.
Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
The minimum duration of the internship will be five months, with a planned start date in April.
A proactive attitude and strong attention to detail.
Effective communication skills and ability to work as part of a team.
Ability to multitask and prioritize tasks in a fast-paced environment.

The role

¡Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza!

Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.

Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.

Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed.

The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.

Job Description

What you'll do

Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

Hiring process

Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us

An assessment is used only on occasion.

About Accor

Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.

Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.

Industry: Hospitality
Founded: 1983
Employees: 100,000–250,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: all.accor.com

Good to know if you are moving

* Accor employs over 250, 100+ hotels in Spain
* Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
* Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.