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Debt Collection Agent

Hybrid in Tres Cantos·Full-time·Added 9 days ago

Adecco España

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Overview

Job details

€17,100 a year
Gross, as stated in the ad.
About €1,310 a month after tax.
14 salary payments a year
12 monthly plus 2 extra: about €1,220 gross each.
Fixed-term contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Tres Cantos for hybrid days
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Grado Medio en Administración o similar” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

The initial contract is a 6-month temporary contract, with a real possibility of becoming permanent if performance is adequate

The working day is full-time at 39 hours per week, and we have two possible schedules:

• Option 1: Monday to Thursday 8:00-17:00 and Friday 8:00-15:00

• Option 2: Monday to Thursday 9:00-18:00 and Friday 9:00-16:00

The first year is 100% on-site. After that, it is a hybrid pattern of 3 days on-site and 2 days teleworking

The salary is adjusted to the administrative assistant category: €17,100 in 14 payments + INCENTIVES

Requirements

What we're looking for

Intermediate Degree in Administration or similar

Excellent communication skills

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Nice to have

Experience in similar positions is valued

The role

Adecco Foundation is collaborating with the disability inclusion plan of a major banking entity

This vacancy is to work managing the collection of recent debt -from 0 to 90 days- for consumer loans. There is no own portfolio or autodialer: the work consists of making and receiving calls, as well as managing emails from clients who have outstanding debt. The more you collect, the more incentives you can obtain, while always maintaining quality and complying with protocols

What you'll do

Your main responsibilities will be

Contact with clients
Negotiate payment commitments
Follow-up on open processes
Recording of activity in CRM

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com

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