Banking Customer Service Advisor (Basque or Galician)

On-site in Barcelona·Full-time·Added 4 days ago

Adecco España

5895 open roles

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Overview

Job details

€9 - €10 an hour
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Basque
The ad asks for Basque, or counts it in your favour.
Galician
The ad asks for Galician, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer you?

Fixed salary according to the Contact Center Collective Agreement for the professional category of Specialist Teleoperator. (€9.72 gross/hour)

Language bonus

If you are looking for stability and professional development in an established project within the banking sector, this is your opportunity.

Requirements

What we're looking for

Native or C1 level in GALICIAN/BASQUE is essential.

Required profile:

Previous experience in customer service (banking sector experience is a plus).

Sales skills and results orientation.

Native level of Basque or Galician.

Excellent communication and teamwork skills.

Problem-solving ability and customer orientation.

Basic knowledge of financial products and services.

Availability to work flexible shifts.

Nice to have

Training in finance, administration, or business is a plus.

The role

Are you an enthusiastic person with exceptional communication skills and a passion for helping others? This could be your opportunity! A renowned company in the banking sector is looking to expand its team with customer service and cross-selling agents.

What you'll do

What will you do on a day-to-day basis?

· Handle incoming calls from banking clients.

· Provide clear and concise information about financial products and services.

· Resolve incidents and inquiries effectively and professionally.

· Identify cross-selling opportunities by providing exceptional service.

· Update and maintain accurate records in the CRM system.

How you'll work

Initial employment contract of 3 months with a real possibility of extension in a stable service.

Working hours 38.5h/week. Mornings from 8:00 a.m. to 4:00 p.m.

Working hours 38.5h/week. Afternoons from 4:00 p.m. to 12:00 a.m.

Work from Monday to Sunday, with two free weekends per month.

On-site position at our Barcelona center, Avda. Diagonal 67.

Paid online training prior to starting:

Compensation of €306.06 upon passing the probationary period.

Training schedule: 9:00am to 3:00pm.

Training from 13/10 to 06/11

Duration: 18 days.

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com