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Customer Service Advisor - Galician and Spanish Market - Onsite - WP01

On-site in Barcelona·Full-time·Added 3 months ago (last checked 14 Oct)

Concentrix

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Overview

Salary: €19,624 a year
About €1,430 a month after tax.
Work mode: On-site, Barcelona
Contract: Fixed-term contract, full-time hours
Hours: Rotating shifts · Includes weekends
Spanish: Fluent
Other languages: Galician

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

- Temporary contract of 39 hours per week, starting from 07/09/2026 until 07/03/2027

- Rotating shifts from Monday to Sunday, between 08:00 and 17:00 or 11:00 and 20:00

- Office in an excellent location in Barcelona or Malaga

- Salary: 19,623.94 euros gross + up to 2,400 euros gross in annual bonus

- Complete and paid training, about the company and the project you will work on

- Professional development program and specialized courses

The role

Experience a career that redefines the rules of the game

Job Title:

Customer Service Advisor - Galician and Spanish Market - Onsite - WP01

Job Description

Ready to take the next big step? We are the global leader in technology and services that powers the brands of the future. We help well-known brands—the ones you use every day—improve their businesses with integrated technology and solutions in more than 70 countries.

If you are looking to grow, as a Customer Service Advisor in Barcelona (on-site), you will join our innovative team, who drive the brands of the future in e-commerce.

Professional growth and personal development

This is a great opportunity to experience the power of the future and develop lifelong relationships. We will provide you with all the training, the most advanced technologies, and the ongoing support you need to succeed.

As a Customer Service Advisor on our team, you will:

- Handle and manage first-level user inquiries received via the client's app by email

- Log contact details in the contact management systems to provide responses and resolutions within the SLA

- Maintain knowledge of the service, the product, and the skills related to the specific applications for individual clients.

Experience your best self

At Concentrix, we invest in those who change the game because we know that when our people thrive, our clients and their customers thrive.

If this sounds like the perfect next step in your professional career, we want to hear from you. Apply today and discover why more than 440,000 game-changers around the world consider Concentrix their «preferred employer».

R1745366

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

Spanish (Required)

Time Type:

Full time2027-03-07

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry: BPO
Founded: 2006
Employees: 100,000+
Headquarters: Tempe, USA
In Spain: Barcelona
Website: concentrix.com

Good to know if you are moving

Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

About the company & team

- You have a bilingual level of Galician and an advanced level of Spanish; advanced English is a plus

- You have experience in customer service and handling inquiries, preferably

- You are accustomed to using a computer and office tools, CRM, etc.

- You have empathy and a willingness to work and learn in a dynamic environment

- You are responsible and have strong communication and organizational skills.

Additional information

Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and grow professionally. If you think you don't meet all the requirements in this job description, we still encourage you to apply. We will do our best to find the right position for you, whether it's this one or a future one.

We are an equal opportunity employer

We are committed to offering equal employment opportunities to all candidates and creating a work environment free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and qualifications, without regard to gender identity, age, religion, ethnic origin, family or parental status, or any other classification protected by applicable law.

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