Store Supervisor

2 years of experience in retail and team management; basic computer skills, including Microsoft Office; adequate level of English; ability to work weekends and holidays as necessary.

We offer: training, learning, and development; permanent contract; working days of 5 or 6 days per week, employee discounts on Percassi group brands; a variable system based on store performance in relation to commercial objectives; possibility of growth in NIKE and in the different Percassi brands.

Store Supervisor | Retail and Team Leadership | Percassi

Percassi is a business group capable of anticipating market trends by looking beyond Italian borders. Its activities are mainly concentrated in three business areas: Retail, Real Estate, and Atalanta Bergamasca Calcio. The franchise business develops and manages many iconic and prestigious brands, with a diversified offering: Nike, Jordan, Victoria's Secret, Bath & Body Works, LEGO®, Garmin, Oakley, Womo, Bullfrog, Armani Exchange, Saint Laurent, and Starbuck. Visit us at: www.percassi.com. As our Supervisor, your mission will consist of being the link between the consumer and the brand, providing the highest level of service and conveying inspiration to the customer by sharing the brand story. Some of the functions are: using exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales; managing complex transactions or customer service situations; providing expertise in one or more areas or functions (shipping and receiving, cash desk tasks, and customer service, etc.); seeking continuous training and education to keep developing your expertise; helping managers carry out formal onboarding and training programs for employees; collaborating in loss prevention through proactive customer service; helping to coordinate the work of other team members; store opening and closing responsibilities. PERCASSI is committed to ensuring Equal Opportunity and pays special attention to gender equality and the integration of people with disabilities in the company. All vacancies are also open to applications from members of the Protected Categories L.68/99. Data will be processed exclusively for the purposes and according to the methods informed in the privacy policy available at the website https://www.percassi.it/privacy-policy-candidati/