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Deskside IT Support Technician

On-site in Madrid·Full-time·Added 1 month ago (last checked 1 Nov)

Agency
Adecco España

4160 open roles

Our summary

Salary
€10 - €11 an hour
Work mode
On-site, Madrid
Contract
Permanent, full-time hours
English
Required
Education
Vocational training (FP Grado Medio)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Vocational Training (Grado Medio or Superior) in IT, Microcomputer Systems and Networks (SMR), Network Computer Systems Administration (ASIR), or similar.
  • Experience working with ServiceNow.
  • Knowledge of Microsoft Office, Windows, and iOS.
  • English level B1/B2, with the ability to follow instructions and communicate orally in a professional environment.
  • Previous experience in microcomputer support and user assistance.

Pay & benefits

What you'll get

  • Location: Plaza de Manuel Gómez Moreno, Edificio Bronce, Madrid.
  • Modality: 100% on-site.
  • Contract until April 2027, with the possibility of continuity and permanent incorporation.
  • Schedule: Monday to Thursday from 09:00 to 18:30 and Friday from 09:00 to 15:00.
  • Salary: €22,000 gross annual.

The role

Are you passionate about technology and user support in corporate environments? We are looking for a Deskside Microcomputer Technician to join an important client located in Madrid.

The selected person will be responsible for providing second-level technical support, resolving hardware and software incidents, performing equipment installations and configurations, and guaranteeing the correct functioning of users' workstations.

If you have experience in microcomputer support, enjoy resolving incidents, and are looking for a stable opportunity with professional growth, we want to meet you.

What you'll do

  • Resolution and diagnosis of IT-related incidents.
  • Installation of Microsoft operating systems on desktop and laptop computers.
  • Loading and deployment of corporate images.
  • Installation of standard applications, such as Microsoft Office and other packages, using automated deployment tools.
  • Installation, configuration, and network connection of equipment, printers, and peripherals.
  • Diagnosis and resolution of incidents related to connectivity, applications, and operating systems.
  • Replacement and maintenance of hardware components in desktop and laptop computers.
  • Advanced configuration and installation of workstations.
  • Second-level technical support (2nd Line Support) for PCs and laptops.
  • End-user attention and support, guaranteeing an excellent service experience.

Hiring process

1 interview

  • Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
  • The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing

In their own words

Additional information

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

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