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Debt Collection Teleoperator

On-site in Madrid·Full-time·Added 7 days ago (last checked 1 Nov)

Agency

Adecco España

4308 open roles

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Our summary

Salary: €9.75 an hour
Hours: Monday to Friday
Work mode: On-site, Madrid
Contract: Fixed-term, full-time hours

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in debt collection and/or customer service.
Good communication and active listening skills.
Negotiation and persuasion skills.
Patience and empathy in client management.
Ability to explain processes and procedures clearly.
Results orientation.
Availability for immediate start.

Nice to have

Experience in telephone debt collection is valued.

Pay & benefits

What you'll get

Initial 2-month contract with Adecco, with the possibility of extension for more months depending on the evolution and needs of the project.
Full-time, Monday to Friday, from 09:00 to 18:00 h. Weekends off.
Immediate incorporation.
Salary: €9.75 gross/hour

The role

Do you have experience in debt collection and customer service?

Do you consider yourself a communicative person with negotiation skills and patience?

This could be your opportunity!

At Adecco Group, we are looking for a Teleoperator with experience in debt collection to join an important project in Madrid immediately.

We are looking for a person with communication, persuasion, and negotiation skills, accustomed to working with customers and focused on achieving goals.

What you'll do

The functions will be the acquisition and advising of potential clients, evaluating the viability of their claims, resolving doubts, and managing their adherence to the legal process.

How you'll work

100% on-site modality in the Plaza Castilla area, facing the Four Towers.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.