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Customer Recovery Teleoperator

Hybrid in Madrid·Part-time·Added 4 days ago (last checked 26 Oct)

Agency

Grupo Crit

970 open roles

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Our summary

Hours: Monday to Friday
Work mode: Hybrid, Madrid
Contract: Part-time
Education: Compulsory secondary education (ESO)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Telemarketing

This job advert was originally written in Spanish.

Requirements

What we're looking for

Compulsory Secondary Education (ESO) or equivalent.
Good command of computer tools.
Excellent communication skills.
Customer focus and goal orientation.
Valuable experience in sales, telesales, or customer service.
Positive attitude, commitment, and a desire to learn.

Why apply? Because you will have the opportunity to join a leading company in the sector directly, receive training from day one, and develop your career in stable projects with a fixed salary and interesting incentives.

At Grupo CRIT, we want to meet you. Apply and we will find the project that best fits your profile!

Pay & benefits

What you'll get

Direct hire by the client company.
Specialized and paid initial training: Initial training will be paid once the probationary period of the assigned project has been completed.
Fixed salary + attractive monthly incentive system.
Schedule from Monday to Friday, 13:00 to 20:00 (35 hours per week)
Initial contract of 2 months
Possibility of hybrid teleworking after the initial adaptation period.
Work center located in Madrid (Sales Zone).

The role

Do you enjoy customer interaction? Are you looking for a stable opportunity to develop your professional career?

At Grupo CRIT, we are selecting Telephone Agents to join a major multinational leader in customer experience directly, participating in projects for major brands in the insurance, telecommunications, and services sectors.

If you are a communicative person, with a results orientation and a desire to grow professionally, we want to meet you!

What you'll do

Contact former customers by telephone to recover customers.
Identify needs and offer tailored solutions.
Resolve doubts and perform commercial follow-up.
Manage information through internal applications.
Achieve commercial and quality objectives.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.