🇬🇧 🇪🇸
The English-language job board for Spain
90,000+ live jobsAuto Claims Adjuster
On-site in Madrid·Full-time·Added 2 days ago (last checked 4 Nov)
Our summary
- Work mode
- On-site, Madrid
- Contract
- Full-time
- Benefits
- Life insurance
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Pay & benefits
What you'll get
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
The role
To handle Casualty Auto portfolio of low complexity claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
What you'll do
- Managing claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
- FNOL - Managing shared mailboxes, open new claims, borderaux payments and Vendors invoice payments
- Work with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on claims within a personal allocation.
- Internal stakeholder communication where required
- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contribute to maintenance of best practice procedures for Casualty Complex claims, consistent with global best practice.
- Demonstrate a basic standard of technical claims competence for handling moderate complexity complex claims.
- Handle claims allocated within agreed level of authority limit
Who we are
Get to know the business (Choose the relevant description)
What we're looking for
- Experience in insurance, mainly in Claims or Operations
- Knowledge of legal / regulatory and procedural requirements
- Result driven
- Capacity to work in an industry changing landscape
- Attention to detail
- Good time management and priorization skills.
About AIG
AIG presents itself as "a global risk leader with deep industry expertise and innovative solutions to smartly manage risk", enabling its clients' growth through risk management solutions. The breadth of its advertised roles points to a large insurance business spanning property and casualty underwriting, marine and cargo, financial lines, casualty, accident & health, and renewable energy underwriting, alongside claims adjusting, actuarial and data functions, and corporate functions such as legal, finance, and security engineering.
AIG currently advertises numerous open positions in Spain, including leadership roles such as "Head of Financial Lines Iberia", underwriting and claims positions, and specialist analyst and engineering roles. Some positions require specific language skills, such as a "Broker Service Desk Officer (French Speaker)", indicating client-facing functions serving international markets. The company's careers page emphasizes that "our people are our greatest strength" and encourages colleagues to give back to their communities.
Good to know if you are moving
- AIG describes itself as "a global risk leader with deep industry expertise and innovative solutions to smartly manage risk".
- AIG currently advertises a wide range of open roles in Spain, spanning underwriting, claims, actuarial/data, legal, finance, and security engineering functions.
- Spain roles include senior leadership positions such as "Head of Financial Lines Iberia" and specialist underwriting roles in marine, cargo, cyber, casualty, and renewable energy.
- Some Spain-based roles require specific language skills, such as "Broker Service Desk Officer (French Speaker)".
- The careers page emphasizes that "our people are our greatest strength" and encourages colleagues to give back to their communities.
In their own words
About the company & team
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area: TH - Other
AIG Europe S.A. (Spain branch)
Additional information
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
🇬🇧
🇬🇧
🇬🇧 🇪🇸
🇬🇧 🇪🇸
🇬🇧 🇪🇸
🇬🇧
🇬🇧
🇬🇧
🇬🇧
🇬🇧
