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87,000+ live jobsHybrid in Cornellà de Llobregat·Full-time·Added 6 days ago (last checked 11 Oct)
9 open roles
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Work in English
English is required, per the ad.
Polish
The ad asks for Polish, or counts it in your favour.
Be near Cornellà de Llobregat for hybrid days
No relocation package mentioned.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Life insurance
Per the ad.
Flexible pay plan
Take part of your salary as tax-free benefits, per the ad.
We care about work-life balance. Following a structured onboarding period, you'll enjoy a hybrid working model with 3 days working from home and 2 days in the office, flexible working hours with standard working hours starting at 08:00, annual bonus opportunities and the chance to work in a multicultural environment with colleagues from across Europe. Additionally, Air Products offers an outstanding onboarding experience to help you successfully settle into your new role and the wider organization.
At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
At Air Products, our European Shared Services Centre in Barcelona supports customers and operations across Europe in a truly international environment. We are looking for a Customer Payment Resolution Specialist to join our Credit & Collections team and help ensure timely customer payments while delivering an excellent customer experience. You will work closely with customers, sales teams, customer service and finance colleagues to resolve payment issues.
As our Customer Payment Resolution Specialist, you will...
✔️ Ensure timely collections of outstanding balances from customers according to Air Products' credit & collections escalation policy
✔️ Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
✔️ Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
✔️ Support and be backup for other collector's associates
✔️ Liaise with the credit & collections team lead about all credit issues
✔️ Keep accurate and up to date logs of individual customer information
📍 Location: Cornellà de Llobregat (Barcelona), Spain
📄 Contract: Permanent Employment Contract
🌍 Work Model: Hybrid (2 office days / 3 remote days after onboarding)
✈️ Travel: No regular travel required
We are committed to fair and transparent pay practices. Compensation decisions are based on objective, role-related criteria such as experience, education, skills, location, role scope and assessed proficiencies. This role has an established pay range, and the applicable range or relevant compensation details should be shared in line with local requirements and Air Products policy.
Apply today using the APPLY option on our website or the relevant job board.
Please note that this vacancy will remain advertised until the recruitment process is completed and an offer is made to the selected candidate. Until then, the job advertisement may be automatically refreshed or re-posted on the platforms where it was originally published.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
You will receive consideration for employment without regard to race, colour, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.
Please note that your job title in the employment contract will be Collection Associate
Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.
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