Optical Assistant - Palencia (temporary - Afternoon Shift)
The role involves providing exceptional customer service and personalized optical advice. It offers a fixed salary, incentives, and professional training through the Afflelou Academy.
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87,000+ live jobsOn-site in Sede·Added 22 days ago
Still open when we checked on 3 Oct
87 open roles
Have the right to work in Spain
Alain Afflelou doesn't mention sponsorship in the ad.
Work on-site in Sede
No relocation package mentioned.
This job was automatically translated to English.
Incident management and after-sales:
Manage the Assistance Service (SAF), ensuring compliance with deadlines and the correct resolution of incidents.
Act as an interlocutor between stores, suppliers, and internal departments to guarantee effective service.
Perform the monitoring and control of maintenance and after-sales incidents.
Technical support and processes
Manage technical and administrative documentation related to suppliers, sustainability, and area procedures.
Keep documentary databases and technical references updated.
Update and maintain the chatbot content and information in coordination with the IT department.
Projects and works support:
Support for the works department to ensure the correct execution of works in a timely and proper manner:
Drafting of layout plans.
Creation of photomontages.
Support in the management of incidents in premises, acting as an interlocutor between branches and selected suppliers.
Coordination of minor works in premises (painting work, furniture changes, lighting...)
Sporadic: travel to premises for data collection and monitoring of works.
Alain Afflelou is a leading optical and hearing retailer, offering a wide range of eyewear, contact lenses, and hearing solutions. The company operates numerous stores across Spain, providing services such as eye exams, lens fitting, and hearing assessments. Alain Afflelou is known for its innovative products and commitment to customer satisfaction. The company has a significant presence in Spain, with multiple offices and retail locations. Alain Afflelou's work culture emphasizes innovation and customer service, making it an attractive option for international professionals seeking opportunities in the optical and hearing healthcare sectors.
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