Technical Support, Warranty and Spare Parts Technician | Automotive Sector

🚀 Join a growing company within the automotive sector.

🚀 A key position with direct contact with workshops, dealerships, and the manufacturer.

🚀 Professional development and continuous training in product, technology, and processes.

🚀 Job stability through a permanent contract.

🚀 Participate in projects that directly impact service quality and end-customer satisfaction.

If you are looking to take another step in your professional career and combine your technical experience with aftersales management, we want to meet you!

Apply now and be part of a project with projection and professional development in the automotive sector.

✔ Technical training in Automotive, Mechanics, Electromechanics, or similar.

✔ Minimum of 3 years of experience in workshops, technical assistance, or aftersales support.

✔ Experience in warranty and spare parts management.

✔ Solid knowledge of mechanics and diagnostics.

✔ Advanced use of IT tools and management platforms.

✔ English level for technical communication.

✔ Driving license B and availability to travel.

Technical Support, Warranty and Spare Parts Technician | Automotive Sector (M/F/X)

Are you passionate about the automotive industry and do you enjoy providing technical solutions that make a difference? We are looking for a Technical Support, Warranty and Spare Parts Technician to join a leading company in the sector, as part of the Aftersales department, providing support to a wide network of workshops and dealerships in Spain and Portugal.

If you have experience in workshops, warranty management, and spare parts, and you want to evolve into a position with greater technical and strategic scope, this could be your opportunity.

You will be the point of reference for the workshop and dealership network, providing specialized technical support and ensuring the correct management of warranties, spare parts, and aftersales processes.

✅ Resolve technical inquiries and incidents from the network via telephone, video call, and in-person visits.

✅ Analyze breakdowns and monitor recurring incidents to identify root causes and propose solutions.

✅ Manage and validate warranty claims, verifying compliance with established procedures.

✅ Coordinate special authorizations and perform documentary follow-up of files.

✅ Manage spare parts orders, stock control, and follow-up on pending or claimed parts.

✅ Collaborate in the quality control of components and in the management of technical incidents with suppliers and carriers.

✅ Provide support for diagnostic tools, applications, and software updates.

✅ Deliver technical training to workshops and network managers.

✅ Manage the registration of dealerships, users, and profiles in corporate systems.

✅ Perform periodic visits to the service network and prepare activity reports.

📍 Location: Madrid
📄Contract: Permanent
⏰Working day: Full-time
💰Salary: To be agreed based on experience
🚗Availability to travel: Yes, periodic visits to the network