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Service Administrator - Technical with Catalan

On-site in Azuqueca de Henares·Full-time·Added 22 days ago

Still open when we checked on 3 Oct

Randstad España

5885 open roles

Overview

Job details

  • €12 - €13 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Work on-site in Azuqueca de Henares

    No relocation package mentioned.

Skills

This job was automatically translated to English.

The role

We are selecting Technical Advisors for organizational processes. Their main responsibility is the administrative management of daily service operations. A Technical Service department has been created in which we need three Service Administrators.

What you'll do

Their functions include supporting in:

Scheduling appointments.

Reception of service requests.

Processing and assignment of orders to service technicians.

Monitoring the status of orders.

Organization of replacement devices.

Transfer of service order data to the Billing Department.

Management of customer satisfaction surveys.

Evaluation of satisfaction surveys or transfer of data to a database.

Telephone advisory.

Workshop administration.

Inquiry of spare parts availability.

Liaising with the spare parts service.

Document administration.

Management of non-repairable units (NRA).

Maintenance of systems and data in the CRM.

Organization of training sessions.

Requirements

outstanding skills in customer liaison, administrative management, billing, and having handled CRM, service order tracking, and office automation-

Benefits and conditions

initially it would be a temporary contract and, if all goes well, they would move to the permanent staff.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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