Software Development Manager, Chaos Engineering

The Consumer Reliability Engineering organization is responsible for the global availability of the Amazon retail customer experience. As a Software Development Manager on our Seattle development team, you will own and extend Amazon’s chaos engineering software which provides network, infrastructure and application failure injection to hundreds of engineering teams across tens of thousands of services. Your software will ensure that service architecture remains fault-tolerant and highly available as Amazon’s software footprint continues to grow. You will drive adoption across Amazon Consumer and partner with other business units (AWS, Alexa, etc) to drive best practices and cater to the future needs of software engineers as our business continues to evolve. You will minimize the effort required to adopt, utilize and operate your software. You will thrive in a fast-paced, startup-like environment and deliver products to market in an iterative incremental fashion. You will own the roadmap, vision and long-term plan for your organization.

• You will review and provide input into global standards and data center template designs.
• You will independently support, overview and manage complex, cross-functional Data Center projects from site selection, permitting and contract execution, and keep project stakeholders informed to contribute to the performance of the team, building trust and respect in all working relationships.
• You will keep the scope progress under control a by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.
• You will work with internal/external teams including real estate, design engineering, construction, finance, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones and drive results through clearing blockers, making decisions, leading and influencing.
• You will conduct negotiations with general contractors and evaluate bids/proposals participating in pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with developers, general contractors and design consultants.
• You will evaluate Due Diligences, schedule tracking, and identify and solve factors that may impede a successful permitted project hand-over to Amazon stakeholders.
• You will insist on the highest standards from self and others and drive accountability for results, leading externals

Each day you will represent AWS in ensuring the on time and in budget execution of Amazon projects, while strategically improving its processes, costs, quality H&S, and sustainability performance.

You will be leading and mentoring large cross-functional teams as an expert technical and project management resource to complete construction projects and skillfully motivate and focus people of all levels to deliver.

You will drive significant communication across departments, to front line and executive level managers while serving as an authority on project issues.

You will leverage your experience and tools to understand where gaps exist in project plans and propose solutions.

You will be understanding and negotiating terms of contracts with developers, contractors and consultants representing AWS’ interests. Daily tasks may be comprised of site validation, due diligence and risk analysis, design management, contract/lease and cost negotiations, stakeholder and vendor management.

You will act as the primary escalation point for the evaluation of the feasibility of potential future projects and pre-development actions; owning and tracking issues to ensure that they are addressed, documented, and resolved using influence to manage team members.

You will lead negotiations with general contractors and internal procurement partners and evaluate bids/proposals/claims with detail and accuracy, reporting key construction/commercial metrics, including schedule, cost and budget.