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Apprenticeships Process Improvement Specialist

On-site in Barcelona·Full-time·Added 8 days ago (last checked 10 Nov)

Amazon

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Our summary

Work mode: On-site, Barcelona
Contract: Fixed-term, full-time hours
English: Required
Education: University degree

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Skills

Requirements

What we're looking for

Experience defining program requirements and using data and metrics to determine improvements
Speak, write, and read fluently in English
Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
Experience in stakeholder management and communication management

Nice to have

Experience working cross-functionally with tech and non-tech teams, including operations

The role

Amazon EU Apprenticeships is looking for a Process Imprv Specialist to act as the operational backbone of a team — keeping planning, execution, and continuous improvement running smoothly, while bridging the gap between strategy and day-to-day operations. With a strong delivery record and proven project management experience, the Process Imprv Specialist will own strategic, tactical, and cross-functional projects and programs as well as the team’s metrics and reporting. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to stakeholders and senior management on status, risks, and process changes. Cross-team coordination, project/program management, analytical, problem solving and executive presentation skills are essential.

What you'll do

Own delivery of Apprenticeships MBR, including coordination of inputs from Country PMs and partner teams.
Track, analyze, and report programmatic data and outcomes.
Own data quality for program reporting.
Identify and optimize process improvements for the team to drive outputs (e.g., metrics, enhancements, improvements).
Build and manage relationships with stakeholder and partner teams.
Design new processes and programs to support business future state.
Lead complex EU-wide projects and initiatives.
Gather Best Practices and Lessons Learned from team.
Drive adoption of Artificial Intelligence and automation within team.

A day in the life

A day in the life of an Apprenticeships Process Imprv Specialist is extremely varied, comprising near-term delivery of projects and programs while at the same time planning ahead for future apprenticeship lifecycles. The day could be spent on a mix of project deliverables, analyzing data, writing white papers, drafting the team's MBR, attending calls with stakeholders, presenting a proposal to senior leadership, supporting the wider team with process improvement, and planning the next team offsite.

Hiring process

3 steps2 interviewsa task to do

Online application
Assessments
Online test · Not every role
Role-specific online assessments where the role requires them.
Phone screening
Phone call · Not every role
If you meet the basic qualifications you may be asked to complete a phone screening.
Interview loop
With current employees
Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.

Some candidates move directly to the interview loop without a phone screening.
Role-specific interview prep guides are published for SDE, SDM, PM, BIE and other roles.

About Amazon

Amazon is a global technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the world's largest employers and operates a vast network of fulfillment centers, data centers, and corporate offices across the globe. In Spain, Amazon has a significant presence with corporate offices in Madrid and Barcelona, as well as numerous fulfillment and data center facilities, including in Huesca and other regions. The company is known for its customer-centric culture, innovation, and fast-paced work environment, offering a wide range of roles from engineering and operations to corporate and creative positions.

Industry: E-commerce and Cloud
Founded: 1994
Employees: 1,000,000+
Headquarters: Seattle, USA
In Spain: Madrid, Barcelona, Huesca

Good to know if you are moving

Amazon offers a comprehensive relocation package for international hires, including visa sponsorship and support for moving to Spain.
The company has a strong presence in Spain with offices in Madrid and Barcelona, as well as numerous fulfillment and data center locations.
Amazon is known for its leadership principles, which are integral to its corporate culture and are important for career advancement.
Employees often have the opportunity to work on global projects and collaborate with teams across different countries.
Amazon provides competitive compensation and benefits, including health insurance, stock options, and career development programs.

In their own words

About the company & team

The EU Apprenticeships team manages apprenticeship and upskilling programs for Amazon's operational business lines across nine European countries. The team sits within a wider Learning and Development team that supports E2E operations. This particular role has an EU-wide scope and requires close collaboration with individual country apprenticeships teams, as well as partner teams, other business functions, and Talent Acquisition.

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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