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Tourist Group Assistant (Airport Guide)

On-site in Santa Cruz de Tenerife·Full-time·Added 19 days ago (last checked 1 Nov)

Ávoris

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Our summary

Salary: €20,000 a year
About €1,450 a month after tax.
Hours: 40 hours a week
Work mode: On-site, Santa Cruz de Tenerife
Contract: Full-time
Spanish: Fluent
Driving licence: Category B, own vehicle

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Are you interested in working for the leading company in the travel sector and do you meet the following requirements? Don't hesitate and apply for the offer!

- French and Spanish, high or bilingual level (essential).

- Valid driving license B.

- Own vehicle.

- Availability and flexibility to adapt to operational needs.

- Good communication, organization, and customer service skills.

- Ability to work autonomously and resolve incidents under pressure.

Nice to have

- Knowledge of other languages will be positively valued.

- Previous experience in similar positions within the tourism sector will be valued.

Pay & benefits

What you'll get

What can we offer you in exchange for your commitment and trust?

- Joining a leading company in the inbound tourism sector.

- Full-time contract (40 hours per week).

- Two days off per week, according to the operational roster.

- Flexible schedule based on flight and service programming.

- Gross annual salary of €20,000.

- Compensation for travel expenses.

- Attractive commission system for the sale of excursions and services.

- Initial training and support during the onboarding process.

- Professional development opportunities within the company.

Organization committed to equal opportunities.

At Ávoris, we believe in and practice respect towards the people who make up the company, so our commitment involves:

- Offering a safe, respectful, and reliable environment.

- Promoting equal opportunities, contributing to full professional development, without regard to sex, gender, sexual orientation, race, beliefs, nationality, marital status, age, or any other differentiating factor of the person.

- Working so that the diversity and inclusion of people represent a significant value for the group.

- Driving best practices in people management.

The role

At Welcome Incoming Services, a company integrated within the vertical structure of Ávoris (a leading tourism company in Spain), we need to recruit a Tour Groups Assistant (Airport Guide) at the Tenerife airport, whose main functions will be:

What you'll do

- Reception and assistance of passengers at airports.

- Accompanying and coordinating transfers between the airport and hotel.

- Personalized customer service during their stay.

- Carrying out welcome visits and providing information about the destination.

- Promotion and sale of excursions and complementary services.

- Management and follow-up of incidents, guaranteeing a quick resolution and a high level of customer satisfaction.

- Coordination with suppliers, hotels, and operational departments to ensure the correct provision of the contracted services.

- Representation of the company before clients and collaborators at the destination.

About Ávoris

Industry: Tourism

In their own words

About the company & team

#SomosÁvoris

Would you like to be part of one of the top 100 companies to work for in Spain?

At Ávoris, we believe in the power of talent and the importance of people. That is why we place well-being, continuous training, and professional development at the center of everything we do. This commitment has led us to be recognized by Forbes as one of the best companies to work for in 2026, an achievement that stems directly from the assessment of our own teams.

We are a leading tourism group, with more than 6,000 professionals, that bets on innovation, diversity, and collaboration as drivers of growth. If you want to be part of a dynamic, human, and rapidly expanding environment, Ávoris is the place for you!

All open roles at Ávoris