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Telesales Agent (Italian/Spanish)

Hybrid in Sant Just Desvern·Full-time·Added 2 days ago (last checked 28 Oct)

Bluespace

16 open roles

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Our summary

Salary: €20,500 - €25,500 a year
About €1,460 - €1,680 a month after tax.
Hours: Includes weekends
Payments: 12 salary payments a year
Work mode: Hybrid, Sant Just Desvern
Contract: Permanent, full-time hours
Spanish: Native level
Other languages: Italian
Experience: 2+ years
Education: University degree
Benefits: Gym access

Visa options

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The advert says visa sponsorship isn’t available for this role.

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Skills

Nice to have

Sant Just Desvern

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of experience as a salesperson and/or Sales Center Agent.
Advanced or native level of Italian and Spanish is essential.

Nice to have

University-level education is preferred. A degree related to Marketing, Business Administration (ADE), or Sales is valued.
Knowledge of online demand management is valued.
Accustomed to achieving goals and experienced in working with KPIs.

Pay & benefits

What you'll get

Annual gross salary of €25,500, consisting of a fixed salary of €20,500 paid in 12 installments and a quarterly variable compensation of €5,000, with the potential to reach up to €7,500 (150% of the variable).
Working hours: 40 hours per week.
Schedule: Tuesday to Saturday, with shifts from 9:00 AM to 6:00 PM and/or 11:00 AM to 8:00 PM, including applicable holidays. Rest days will be Sunday and Monday.
Remote work: Thursdays and Fridays from October to March; Fridays from April to September, as well as Saturdays.
Corporate gym at our Sant Just Desvern center.

The role

Who we are: Bluespace is the leading self-storage company in Spain, with over 20 years of history and a presence in 4 countries. We have more than 100 centers and we're going for more: 185 in 5 years! Our commitment: an excellent work environment, professional development, sustainability, and growth.

Your mission: To handle and route all incoming demand via phone and web at Bluespace, based on the objectives and needs of each center. The goal is to secure a sale or move-in through phone contracting, reservations, or visits, directing each potential customer to the most suitable center according to their needs, with the right information.

What you'll do

Answer calls from potential customers to identify their needs, advise on the best solution, and close the sale, reservation, or visit at one of the Bluespace centers. Additionally, during the same call, you have the ability to offer and sell the moving service.
You will be responsible for following the strategy agreed upon or defined by the SCTM.
Handle inquiries from potential customers arriving via the web, maintaining high responsiveness standards with the goal of closing the sale, reservation, or visit at a center.
Follow up on opportunities sent to the centers, as well as on the pipeline of unclosed demand.
Implement the company's Sales Process, propose improvements, and adapt to its updates as they are implemented.
Use CRM and MyQM tools quickly and efficiently.
Evaluate and score calls using MyQM to drive personal improvement and achieve the monthly evaluation targets.
Review and prepare the incoming demand before the workday begins to maximize efficiency and manage it with the utmost speed possible.
Have a thorough knowledge of the Bluephone Tree tool.
Implement and follow the new 431 process in an organized manner across all channels (Phone, WhatsApp, and Email).

What do we offer you?

A stable project with a permanent contract.

About Bluespace

Bluespace is a self-storage company operating in Spain, providing personal and business storage solutions across multiple locations. The company focuses on offering secure, flexible, and accessible storage units, catering to both individual and corporate clients. With a growing network of facilities, Bluespace is part of the expanding self-storage sector in Spain, which has seen increasing demand in urban areas.

Bluespace has a significant presence in Spain, with offices and storage facilities in major cities such as Madrid and Barcelona. The company's work culture emphasizes customer service and operational efficiency, and it is actively hiring for sales and commercial roles, including positions requiring Italian and Portuguese language skills, indicating a focus on serving international clients. For international professionals, Bluespace offers opportunities in a dynamic and growing industry, with roles that may leverage multilingual abilities and provide a pathway into the Spanish job market.

Industry: Self Storage
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona

Good to know if you are moving

Bluespace operates in the self-storage sector, which is growing in Spain, offering potential for career growth.
The company is hiring sales center agents with Italian and Portuguese language skills, indicating a multicultural work environment.
Positions are based in Spain, with a focus on customer service and commercial roles, suitable for international candidates with language proficiency.
Bluespace has a presence in major Spanish cities, providing opportunities to work in urban centers like Madrid and Barcelona.

All open roles at Bluespace