The English-language job board for Spain

Multilingual Customer Support Graduate

On-site in Madrid·Added 13 days ago (last checked 8 Oct)

Overview

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Requirements

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • University degree

    “Recent graduate or early-career professional” — per the ad.

Skills

Requirements

What we're looking for

Are you fluent in multiple languages and passionate about helping people? Do you enjoy solving problems and working in an international environment? If so, we'd love to hear from you.

What we are looking for

  • Professional fluency in English, German, and Italian (Dutch is a plus).
  • Recent graduate or early-career professional
  • Customer-focused, empathetic, and passionate about helping others

  • Strong communication skills and the confidence to engage with patients and healthcare professionals by phone and email

  • Analytical and solution-driven, with a natural ability to troubleshoot issues

  • Eager to learn and develop expertise in innovative healthcare technologies

  • Well-organized, detail-oriented, and able to thrive in a dynamic environment
  • A team player who enjoys collaborating across cultures and countries

Pay & benefits

What you'll get

Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

What we can offer

  • Start your career with one of the world's leading medical technology companies

  • Make a direct impact on patients' lives every day

  • Work in a truly international team supporting customers across EMEA

  • Develop expertise in innovative healthcare technologies

  • Access structured learning and career development opportunities

  • Enjoy a collaborative culture built on innovation, teamwork, and purpose

The role

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose-improving lives through your life's work.

Start a career that helps improve lives.

As part of Boston Scientific's LATITUDE & Neuromodulation Customer Support team, you'll work closely with patients and healthcare professionals across Europe, providing support for innovative medical technologies that help patients manage their health and stay connected with their healthcare teams.

This is an exciting opportunity to gain valuable experience within a global healthcare company, develop specialist expertise, and contribute to a purpose-driven mission from day one.

What you'll do

Your responsibilities:

  • Deliver exceptional support to patients and healthcare professionals through phone, email, and other communication channels.

  • Guide patients through the setup, use, and troubleshooting of remote monitoring and neuromodulation devices, ensuring a smooth and positive experience.

  • Build trusted relationships with customers by providing clear, empathetic, and solution-oriented support.

  • Educate and train patients and healthcare professionals on Boston Scientific technologies and best practices.

  • Partner with clinics to improve remote patient management processes.

  • Investigate and resolve technical and process-related issues, escalating complex cases when appropriate.

  • Maintain accurate records of customer interactions and contribute to continuous improvement initiatives.

  • Collaborate with colleagues across EMEA to share knowledge, solve challenges, and deliver a consistent customer experience.

Hiring process

Apply today and discover how far your talent can take you at Boston Scientific.

About Boston Scientific

Boston Scientific is a global medical technology company that develops and manufactures innovative medical devices used in interventional medical specialties, including cardiology, rhythm management, neuromodulation, and endoscopy. With a history spanning over four decades, the company is a recognized leader in the medical device industry, operating in more than 100 countries and employing tens of thousands of people worldwide. Its products are designed to improve patient outcomes and reduce healthcare costs, with a strong focus on research and development.

In Spain, Boston Scientific has a significant presence with offices in Madrid and other locations, supporting commercial operations, clinical field roles, and business functions. The company is known for its collaborative and inclusive work culture, offering opportunities for professional growth and development. For international professionals, Boston Scientific provides a dynamic environment with roles in sales, marketing, engineering, and finance, often requiring interaction with healthcare professionals across Spain and Europe. The company values diversity and offers a supportive environment for those looking to build a career in the medical technology sector.

Industry
Medical Devices
Founded
1979
Employees
40,000–50,000
Headquarters
Marlborough, USA
In Spain
Madrid, Santiago de Compostela

Good to know if you are moving

  • Boston Scientific has a strong presence in Spain, with offices in Madrid and other locations, offering roles in sales, marketing, and clinical support.
  • The company is a global leader in medical devices, providing opportunities to work with innovative technologies in cardiology, neuromodulation, and other specialties.
  • International professionals can benefit from Boston Scientific's inclusive culture and commitment to diversity, with many roles requiring English and Spanish language skills.
  • The company offers internships and talent community programs, which can be a good entry point for international candidates looking to start their career in Spain.
  • Spain is a key market for Boston Scientific in Europe, with roles covering regions like Galicia, León, and Madrid, offering exposure to both local and European operations.

In their own words

Additional information

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person's age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

All open roles at Boston Scientific

Location

Boston Scientific · Madrid

Loads Google Maps, which may set its own cookies.

WhatsApp

EMEA Product Owner Graduate

Boston Scientific1w ago
Hybrid in MadridNo Spanish needed
Hybrid in MadridFluent Spanish
MadridFluent Spanish
MadridNo Spanish needed

Data & AI Platform Engineer Intern

Boston Scientific1mo ago
Hybrid in MadridFluent Spanish
Hybrid in MadridNo Spanish needed

Financial Planning & Analysis Intern

Boston Scientific1mo ago
MadridFluent Spanish
Hybrid in MadridNo Spanish needed
See all 10 jobs