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87,000+ live jobsRemote, Home based - Worldwide·Added 2 months ago (last checked 1 Oct)
Rotating shifts · Includes weekends
“Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.” — per the ad.
Fully remote
Only from certain places, per the ad: “This is a globally remote role.”
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
May fit the digital nomad visa
A remote job for a company outside Spain: you apply yourself, no sponsor needed. It asks for about €2,849 a month in remote income.
Work in English
English is required, per the ad.
University degree
“An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.” — per the ad.
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: This is a globally remote role.
Application
Written interview
In your own time
A written submission tailored to the role presenting your academic and professional accomplishments; you choose format and length, and two domain experts grade it.
Psychometric assessment (GIA)
Online test · 30–45 min
A cognitive-ability test measuring aptitude, problem solving and speed of learning, required for all applicants.
Technical assessment
Not every role
A domain-specific assessment for some roles, graded by domain experts and discussed in later interviews.
Early stage interviews
With future colleagues and stakeholders · 3 sessions
Three interviews with future colleagues and stakeholders focused on technical and domain skills.
Talent interview
With Talent Science team
Interview with the Talent Science team including a 10-minute Personality Profile Analysis; compensation is first discussed here.
Late stage interviews
With potential manager, Hiring Lead and senior stakeholders
Meet your potential manager, the Hiring Lead and senior stakeholders; management and leadership candidates also meet the CEO.
Offer and onboarding · With a Hiring Lead
Canonical is the publisher of Ubuntu, the world's most widely used open-source operating system for cloud, IoT, and enterprise environments. Founded in 2004, the company is a global leader in open-source software, providing secure, supported Ubuntu solutions to enterprises, developers, and device manufacturers. With a distributed workforce spanning over 80 countries, Canonical drives innovation in areas like AI, edge computing, and cloud-native technologies, making it a key player in the open-source ecosystem.
Canonical has a strong presence in Spain, with a significant number of open roles across engineering, product, marketing, and sales. The company is known for its fully remote-first culture, allowing employees to work from anywhere, including Spain. For international professionals, Canonical offers a unique opportunity to contribute to world-class open-source projects, collaborate with a global team, and enjoy flexible work arrangements. The company values autonomy, excellence, and a passion for open-source, making it an attractive employer for those seeking a dynamic, remote-friendly environment.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
or browse Engineering·IT support·Mid-level·Remote·SaaS, Cloud & Developer Tools·Digital nomad visa fit·Cloud/Ubuntu
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