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90,000+ live jobsN2 Video Platform Support Engineer
On-site in Madrid·Full-time·Added yesterday (last checked 4 Nov)
Our summary
- Work mode
- On-site, Madrid
- Contract
- Permanent, full-time hours
- Experience
- 5+ years
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
The role
Description
We are looking for a senior N2 Platform Support Engineer for the Video Operations team, responsible for diagnosing, mitigating, and documenting video platform incidents (global backend and OTT devices) that N1 cannot resolve, and for protecting the production service 24/7.
N2 Platform Support Engineer (Video Operations).
Level
Senior, more than 5 years of experience in operations or SRE.
Availability
Working hours plus 24x7 on-call rotation.
Integrates into
Global Video Operations N2 Team.
The N2 is the point where it is decided whether a problem is resolved with a known operation, mitigated with a production change, or escalated to L3 with the diagnosis already completed. We expect independent judgment, autonomy to find the root cause, and discipline in procedures.
What will you like about working here?
- Permanent contract.
- Childcare voucher (up to 600 € p/a).
- Meal allowance (1,200 € p/a).
- Technical training, in skills and languages.
- Real and role-adapted career plan.
Why Capgemini? Our commitments and priorities
Our commitment to inclusion and equal opportunities means we have an Equality Plan and an Ethics Code that guarantee the professional development of our workforce and equal opportunities in recruitment, within an environment free from discrimination based on ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance.
Capgemini is a global partner in business and technological transformation, helping organizations accelerate their dual transition to a digital and sustainable world, generating a tangible impact on both companies and society. We are a responsible and diverse group, with 340,000 professionals in more than 50 countries. With over 55 years of experience, our clients trust Capgemini to leverage the value of technology and cover all their business needs. We offer comprehensive solutions that range from strategy and design to engineering, driven by our leading capabilities in artificial intelligence, generative AI, cloud, and data, along with deep industry knowledge and a strong network of partners.
Rewrite your future. Join the team!
Hiring process
1 interview
- Submitting your application takes 3 to 5 minutes (name, contact details, CV and optional cover letter).
- When you accept the offer you receive a pre-boarding plan and an invitation to the monthly RISE welcome event.
About Capgemini
Capgemini is a global leader in consulting, technology services and digital transformation, offering an array of integrated services that combine technology with deep sector expertise. The group describes itself as a global leader in business and technology transformation, powered by AI, and serves industries including aerospace and defense, banking and capital markets, consumer products, energy and utilities, healthcare, insurance, manufacturing, public sector, retail and telecoms.
Its portfolio of brands includes Capgemini Invent, its powerhouse of innovation, design and transformation, Capgemini Engineering, which helps the world's largest innovators engineer the products and services of tomorrow, as well as frog and Sogeti. Its services span cloud, cybersecurity, data and artificial intelligence, digital sovereignty, enterprise management, intelligent industry and sustainable business.
- Industry
- IT Consulting
- Employees
- 350,000
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