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Sales & Customer Experience

On-site in Maó·Added 2 months ago

Still open when we checked on 1 Oct

Catalonia Hotels

107 open roles

Overview

Requirements

  • Have the right to work in Spain

    Catalonia Hotels doesn't mention sponsorship in the ad.

  • Work on-site in Maó

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Wants to be part of a project with growth and development opportunities.

  • Thrives in a dynamic environment where your ideas matter.

  • Appreciates a close-knit team and a great work atmosphere.

  • Job stability.

If you believe the best experience starts long before the customer sits down at the table, this role is for you.

Shall we talk? Send us your application and tell us why you want to be part of our team.

The role

Catalonia Hotels & Resorts is a multinational hotel chain. It is one of the leading hotel chains in our country, currently with 75 establishments located in more than 20 different destinations and in full expansion

Are you passionate about hospitality, connecting with people, and creating memorable experiences?

We are looking for a dynamic person with a commercial attitude and a service vocation to join our team. If you enjoy building relationships, spotting opportunities, and making every customer feel special, we want to meet you.

What you'll do

  • Drive the restaurant's commercial activity.

  • Attract and retain customers, companies, and groups.

  • Design and manage the customer experience before, during, and after their visit.

  • Collaborate with the restaurant and hotel teams to deliver excellent service.

  • Propose actions and ideas that boost the business and customer satisfaction.

  • Stay on top of our social media and respond to our customers.

What will your mission be?

We are looking for someone who...

  • Has experience in hospitality, sales, or customer service.

  • Is proactive, organized, and takes initiative.

  • Enjoys dealing with people and has strong communication skills.

  • Brings creativity, energy, and a desire to do things differently.

  • Values teamwork and excellence in service.

About Catalonia Hotels

Catalonia Hotels is a Spanish hotel chain founded in 1985, headquartered in Barcelona. It operates over 80 hotels across Spain, Europe, and the Caribbean, offering a range of services from urban and resort hotels to golf and spa properties. The company is a significant player in the Spanish hospitality industry, with a strong presence in major tourist destinations and business cities.

In Spain, Catalonia Hotels has a substantial footprint with properties in key cities such as Madrid, Barcelona, Seville, and Valencia, as well as popular holiday destinations like the Canary Islands and the Balearic Islands. The company is known for its focus on quality service and guest satisfaction, and it actively recruits for a variety of roles, from front-of-house and housekeeping to management and corporate positions. For international professionals, Catalonia Hotels offers opportunities to work in a dynamic, multicultural environment, with many hotels catering to international clientele, and the company values language skills and cross-cultural experience.

Industry
Hospitality
Founded
1985
Employees
5,000–10,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Seville and 5 more

Good to know if you are moving

  • Catalonia Hotels is headquartered in Barcelona, Spain, and has a strong presence in major Spanish cities and tourist destinations, offering opportunities across the country.
  • The company operates a diverse portfolio of hotels, including urban, resort, and spa properties, providing a variety of work environments for hospitality professionals.
  • As a family-owned company, Catalonia Hotels emphasizes a personal and service-oriented culture, which can be appealing for those seeking a more intimate work atmosphere.
  • The company hires for many roles in Spain, including front-of-house, culinary, and management positions, and it is open to international candidates with relevant experience.
  • Working in Spain with Catalonia Hotels offers the chance to live and work in popular tourist and business hubs, with a multicultural guest base.
All open roles at Catalonia Hotels
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