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Senior Implementation Engineer Specialist

Hybrid in Barcelona·Full-time·Added 25 days ago

Checkout.com

2 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Checkout.com doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.

Requirements

What we're looking for

Technical support experience in a Tech/FinTech company
Understanding of API, REST, webhooks and logs is required
Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
Excellent communication skills, ability to build and maintain strong relationships
Ability to work in a customer-focused and target-driven environment
Fluency in Spanish and English. Any other languages are a plus

Nice to have

Have payments experience would be advantageous
Experience with Node.js, React is a plus
Knowledge in iOS/Android is a plus

The role

What you'll do

How you'll make an impact

Provide technical support to merchants during their implementation of Checkout.com payment processing technology
Answer all merchants' integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
Interact with the Product teams to pinpoint improvement ideas
Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
Ability to multitask with multiple projects and integrations of customers
Maintain/update existing libraries/plugins used in integrations

Hiring process

4 steps3 interviewsa task to do4–6 weeks in all

Application and recruiter screen
With a recruiter
The same start for every role: a casual conversation to learn about you.
First-round interview
Helps both sides decide whether the interest is mutual.
Task or challenge
Apply your thinking to a real situation: a technical test, a role play or a presentation, depending on the role.
Final interview
With team
Meet the team, then both sides decide whether it is a match.
Offer

Written feedback on every stage after the recruiter screen.
All technical interviews include a take-home task using the role's technologies.

About Checkout.com

Checkout.com is a global payments solutions provider that enables businesses to accept, process, and settle digital payments. Founded in 2012, the company has grown into a major fintech player, processing billions of dollars in transactions annually for clients like Netflix, Samsung, and Wise. With a strong focus on technology and innovation, Checkout.com offers a comprehensive suite of payment services, including card processing, alternative payment methods, and fraud management tools.

In Spain, Checkout.com has established a presence to serve its growing client base in the Iberian market. The company's Spanish operations are part of its broader European network, which includes offices in London, Paris, Berlin, and other major cities. Checkout.com is known for its dynamic, fast-paced work culture that values innovation and collaboration. For international professionals, the company offers opportunities to work with a diverse, global team and to contribute to cutting-edge payment technology. The open roles in Spain, such as Implementation Engineer and Sales Engineering, highlight the company's need for technical and client-facing talent who can support its expanding operations in the region.

Founded: 2012
Employees: 1,000–5,000
Headquarters: London, UK
In Spain: Madrid

Good to know if you are moving

Checkout.com has a global presence with offices in major cities, offering international career opportunities.
The company is a leader in the fintech sector, providing exposure to cutting-edge payment technology.
The Spanish office in Madrid is a hub for the Iberia market, with roles requiring Spanish language skills.
Checkout.com values diversity and inclusion, with a multicultural workforce across its global offices.
The company offers competitive compensation and benefits, including opportunities for professional development.

In their own words

About the company & team

Company Description

We're Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started.

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram

All open roles at Checkout.com