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Technical Support Manager - Pharmacy

On-site in València·Added 3 days ago (last checked 27 Oct)

Cofares

19 open roles

Our summary

Work mode
On-site, València
Education
Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

At Cofares, we work day by day to empower a diverse and inclusive culture and to continue fostering our commitment to equal opportunities, both at the selection and hiring level, as well as in promotion and internal mobility. Diversity is one of the key elements upon which we will continue to build our corporate workforce.

The role

What you'll do

  • Manage hardware incidents for those clients who have a maintenance service contract and provide quotes for those who do not in order to make offers.
  • Identify the computer equipment renewal needs of clients to advise on the purchase of new equipment.
  • Perform the installation of computer equipment in pharmacy offices with the objective of equipping the client with both peripheral installations and the equipment itself.
  • Solve incidents remotely with the objective of making the service more efficient by avoiding travel.
  • Perform weekly activity reports at the client's site to keep their manager informed.

Additional information

If you are passionate about the sector and are looking for a collaborative, supportive, and innovative work environment, this is the place for you!

Smart Healthing, a concept of service and relationship between people. We bet on technology to face every challenge and every project, and we support you so that you can grow and bring out all the talent you have within.

Join an innovative company that grows with technology! Join Smart Healthing!

What does being Smart Healthing mean?

  • Being part of a 360º company that acts comprehensively in the health world.

  • Driving together the healthcare ecosystem of the future.

  • Transforming ourselves with every challenge using technology and innovation as the primary tools of our projects.

  • Creating a diverse culture where people are what matters, betting on personal and professional development and growth.

KNOWLEDGE

Technical knowledge: Vocational Training (FP) in Microcomputer Systems and Networks.

Process and Tool Knowledge: Hardware. Incident resolution software. CRM. Office Suite.

Business and Market Knowledge: Management software. IT SECTOR.

Product and Service Knowledge: PHARMACY ERP. Assembly and disassembly of equipment.

SKILLS

Business: Stakeholder Management.

People Management: Collaboration.

Interpersonal: Teamwork, Communication.

Personal Effectiveness: Flexibility.

REQUIRED EXPERIENCE

Functional: Having performed equipment installation and repair for a minimum of one year in a pharmacy office.

Transversal: Management: Having performed equipment installation at clients // Having performed remote incident management. Geographic: Having performed equipment installation and repair in different provinces.

About Cofares

Cofares is a Spanish cooperative and the largest pharmaceutical distribution network in Spain, operating 48 warehouses and platforms nationwide. It distributes medicines and health products to pharmacies, and also develops its own consumer health brands (Farline, Aposán) and offers services such as financing, training, and technology solutions for pharmacies. The company emphasizes innovation and technology in its operations, with a recent €25 million investment to prepare for the 'new era of medicine'.

Industry
Pharmaceutical Distribution
Founded
1945
Headquarters
Madrid, Spain
In Spain
Madrid, Córdoba, Talavera and 8 more

Good to know if you are moving

  • Cofares is a Spanish cooperative, so employees may become members (socios) and participate in governance.
  • The company has a strong national presence with warehouses in many Spanish cities, offering potential roles in logistics and distribution across the country.
  • Cofares emphasizes a diverse culture and innovation, with technology as a key tool in its projects.
  • The company provides training and development opportunities, as highlighted in its 'Buscamos Talento' section.
  • Cofares has a foundation (Fundación Cofares) focused on social commitment, which may offer opportunities for corporate social responsibility involvement.
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