French-speaking Customer Representative (Remote)

English, French (Required)

- 30 hours/week contract: Monday to Friday from 12h to 18h or 9h to 17h
- Salary 15 287 euros gross/year + up to 1.846 euros gross/year in bonus
- Work remotely from anywhere in Spain
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses

Location:

Language Requirements:

Time Type:

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As a Customer Representative on our team, you will:

- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Handle incoming customer contacts (via telephone and e-mail), log call details onto call tracking systems and perform call follow ups according to procedures
- Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures
- Ensure correct presentation of the customer's corporate and brand images in all interactions
- Enrich and localize the knowledge database from new incoming contacts

Full time2027-01-31

Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Representative in (remote), you will be part of our team of game-changers who are powering the brands of the future in the Sports industry.

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

- Are proficient or bilingual in French plus an advanced level of English
- Are self-motivated, team player and supportive person
- Have active listening and comprehension skills
- Are outgoing and open minded
- Have very good written skills
- Have customer-focused attitude
- Are goal oriented

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

ESP Barcelona - C/ de la Selva de Mar, 129