You will handle customer contacts via phone, email, and chat to resolve demands. The role offers a permanent contract with training and career development. This position is based on-site in Barcelona.
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85,000+ live jobsCustomer Service Representative (Italian speaking) - Part time - Onsite - JE01
On-site in Barcelona·Part-time·Added 3 months ago (last checked 14 Oct)
214 open roles
Overview
- Salary
- €9,812 a year
- Work mode
- On-site, Barcelona
- Contract
- Fixed-term contract, part-time hours
- Spanish
- Fluent
- English
- Required
- Other languages
- Italian
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
Requirements
Education & certifications
- Are proficient or bilingual in Italian + advanced Spanish and English
- Excellent communication skills in a variety of customer facing situations.
- Good team player with drive for success.
- Previous experience in similar position is a plus.
Languages
English, Italian, Spanish (Required)
Pay & benefits
What you'll get
In this role, you'll benefit from:
- Part-time (20 hours/week) fixed term contract, Monday to Friday (09:00-13:00)
- Salary of €9,812 gross/year + up to €1,500 gross/year in bonus
- Onsite Barcelona Office
- Referral bonus opportunities
- Fully paid training on the company and your project
- Career development programs and specialized courses
The role
What you'll do
At the heart of everything we do is a commitment to people - our clients, their customers, our teams, our community, and our planet.
As a Customer Service Representative, you will:
- Provide with accurate information to our customer.
- Logging and follow up of correct and Valid Orders or requests.
- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
- Capturing of all required data elements in CRM as required by client's training, policies and procedures.
Step into a Game-Changing Career
Ready to join an innovative and fast-growing team? We're a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world's most recognized brands - the ones you use every day - helping them grow through technology and integrated solutions.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.
Career Growth and Personal Development
This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.
Your Qualifications
We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.
Requirements
What's in It for You
We go beyond expectations by creating experiences that truly stand out. That's why we invest in our people, technology, and future - including yours.
Be Your Best Version
At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.
If this sounds like the next step in your career, we'd love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.
Concentrix is an equal opportunity employer
R1742488
ESP Barcelona - C/ de la Selva de Mar, 129
Part time2027-02-03
Hiring process
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
- Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
- The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.
About Concentrix
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
- Industry
- BPO
- Founded
- 2006
- Employees
- 100,000+
- Headquarters
- Tempe, USA
- In Spain
- Barcelona
- Website
- concentrix.com
Good to know if you are moving
- Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
- The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
- Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
- The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
- Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.
In their own words
Additional information
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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Location
Concentrix · Barcelona
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