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Customer Service Representative

On-site in Barcelona·Added 5 months ago

This job was published 5 months ago

ONE Contact

7 open roles

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Overview

Job details

A relocation package
Help with the move, per the ad.
Relocation help
Indicative — the ad doesn’t promise sponsorship.

Requirements

Work on-site in Barcelona
A relocation package offered.

This job was automatically translated to English.

Pay & benefits

What you'll get

Collective agreement
Flight reimbursement up to €100 (paid after the probationary period)
Free Spanish lessons
Help with all the documents required to work in Spain (NIE and Social Security)
Opportunity to eat for free at our restaurant
Breakfast buffet on Fridays
Lots of activities and social events
Salary: Fixed hourly or monthly salary according to agreement

Requirements

What we're looking for

Have very good communication skills in Swedish.
Are service-oriented, solution-focused and patient.
Want to develop and do a really good job.
Can work the whole summer

The role

Work with customer service in Barcelona!

Do you want to work with customer service in a great team and enjoy life in Spain at the same time? Then we have the job for you! We are looking for you who are social, service-oriented and like to take responsibility – and who want to develop in a fast-paced and positive environment.

About the role

With us, you will receive incoming calls and help our customers with a wide variety of tasks, so we are looking for you who are efficient, meticulous and enjoy talking to people.

What we offer you

With us, you become an important part of the team from day one. You will receive support from your team leader and colleagues who help you get started and succeed in the role. We invest heavily in both well-being and development, and for the right person there are great opportunities.

We are looking for you who

About the position

Limited number of positions – apply today!

How you'll work

Location: At the office in Barcelona

Hiring process

Send in your application and we will tell you more.

About ONE Contact

ONE Contact is a Swedish customer service and sales company operating as part of the ONE Group. The company specializes in outsourced customer service, sales, and retention solutions, working with clients across the Nordic region and beyond. With a workforce of around 1,000 employees, ONE Contact has established itself as a significant player in the customer experience and business process outsourcing sector.

In Spain, ONE Contact has established a strong presence with offices in Barcelona and Madrid, where they are actively hiring for mobile sales and customer service roles. The company offers a dynamic, international work environment with opportunities for career growth, making it an attractive option for international professionals looking to relocate to Spain's vibrant coastal cities.

Founded: 2005
Employees: 1,000–5,000
Headquarters: Stockholm, Sweden
In Spain: Barcelona, Madrid
Website: onecontact.se

Good to know if you are moving

The company has offices in Barcelona and Madrid, with current openings for sales and customer service roles in these cities.
Swedish is the corporate language, but the work environment is international and English is commonly used.
The company offers a defined workday and a focus on work-life balance, as highlighted in their job postings.
The company is part of the ONE Group, a larger Nordic BPO group, which may offer internal mobility opportunities across countries.