Senior Consultant Customer Engagement

At Deloitte, we are committed to your professional development and value your experience and commitment to the Firm, which is why we want to support you so that you can continue growing with us through our Internal Mobility program.

Can you imagine participating in the transformation of the leading national and international organizations?

At Deloitte, we are committed to making an impact on society, our clients, and you.

From our Customer team, we are looking to hire a Senior Consultant to join our Customer & Marketing team in the Pharmaceutical and Consumer Health sectors.

We work with large global companies on their digital transformation, adapting to a more connected and customer-centric environment. These sectors are in full evolution, driven by digitalization and new trends in health.

We are looking for someone curious, proactive, and eager to grow within a multidisciplinary team, participating in innovative projects for large multinationals in the Pharmaceutical and Consumer Health sectors covering strategy, analytics, and marketing. Fluency in English and an interest in the sector are essential.

The projects we carry out are very diverse, including the definition of operating models and implementation roadmaps, design of engagement strategies, conceptualization of digital assets, assessment of digital capabilities, change management, implementation of agile methodologies, analytics, ideation, design and execution of omnichannel marketing campaigns, and generation of insights, etc.

Among others, the main tasks will be:

• Participation in and leadership of national and international projects with clients primarily from the pharmaceutical sector
• Identification and prioritization of client needs
• Understanding the business and the challenges of our clients in order to provide greater value through the ideation and definition of solutions to respond to them
• Proposal of recommendations to improve established processes
• Preparation and facilitation of workshops with clients to help them find solutions to their challenges
• Project execution and development of deliverables
• Accompanying client teams through the digital transformation process
• Working with multidisciplinary teams (analytics, design, technology...)
• Preparation and defense of commercial proposals

• Higher degree in Business Administration, Marketing, Engineering, Health Sciences or Pharmacy, or similar.
• More than five years of previous experience in project development in a consulting or similar environment
• Very high level of English (spoken and written) (C1)
• Interest in the pharmaceutical industry and/or Consumer Health
• Numerical analysis capacity (Medium-advanced level of Excel)
• Proactive and resourceful attitude
• A fast learner with the ability to face new situations with flexibility and versatility, and to accept changes in a positive and constructive manner
• Advanced knowledge of Power Point
• Experience in designing strategies, planning, executing, monitoring, and optimizing Online Marketing campaigns will be positively valued.
• Experience in data analysis to optimize marketing actions will be valued.
• User-level knowledge of Google Analytics and familiarity with the use of tools such as BI (Qlik, Power BI, etc.), Figma, Salesforce, Veeva will be positively valued.
• Previous experience working with agile tools and methodologies will be valued.
• Detail-oriented, organized, committed, and motivated professional
• Experience managing external partners and agencies
• Teamwork: ability to participate in multidisciplinary teams
• Effective communication and influence skills
• Customer orientation and professional career focus

What is it like to work at Deloitte?

🤩 High-impact projects where you will have a long journey and learning opportunities

☯️ A hybrid-flexible day-to-day: you will have flexible hours and a good balance between remote work and teamwork in our offices or those of our clients

⚽ Good atmosphere inside and outside the office: you will enjoy several teambuildings per year, cultural and sporting activities... and much more!

🧘‍♀️ Integral wellbeing: take care of yourself with our physical, mental, and financial health program... and with medical staff in the offices!

🤲 Social impact: You can sign up for a large number of national and international volunteer opportunities and pro-bono projects to put your time and talent at the service of those who need it most

🗣️Culture of feedback and continuous learning: you will grow in an inclusive environment where equal opportunities and your personalized training plan will drive your development. Can you already see yourself at Deloitte University in Paris?

🤝 Exclusive benefits for being part of Deloitte: you will be able to enjoy a large catalog of benefits and a complete flexible compensation plan

If you like what you read, these are your next steps:

• Apply to the offer by clicking on 'Send application now' and complete your profile
• If you fit the position, our talent team will contact you to get to know you better

Start the process! We will guide you through the different phases until your incorporation.