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Customer Service Teleoperator

On-site in València·Added 27 days ago (last checked 23 Oct)

Druni

39 open roles

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Our summary

Work mode: On-site, València
Education: Vocational training (FP Grado Medio)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

- Essential: People with training in administrative or commercial vocational cycles.

- Previous experience in administrative work and customer service.

- Teamwork skills and a positive attitude.

- Residence in the area, as we value proximity and commitment to our community.

- Availability of a vehicle to commute to the workplace.

Pay & benefits

What you'll get

- 6-month contract.

- A friendly and collaborative working environment.

- Opportunities for professional development and growth.

The role

Join Our Customer Service Team!

Are you passionate about helping others and do you have experience in customer service? This is your opportunity! We are looking for dynamic and proactive people to join our team at DRUNI.

What you'll do

- You will be the first point of contact for our online customers, helping them resolve any issues they may have.

- You will communicate with them via email and telephone, providing exceptional service and ensuring their satisfaction.

- You will work in close collaboration with your team to ensure that all problems are resolved efficiently and effectively.

Hiring process

We would love to meet you! Apply

About Druni

Druni is a Spanish retail chain specializing in perfumes, cosmetics, and personal care products. With over 300 stores across Spain, it is one of the country's leading beauty retailers, offering a wide range of international and local brands both in-store and through its e-commerce platform. The company operates in the competitive beauty and personal care retail sector, competing with other major chains like Primor and Douglas.

Druni's headquarters is located in Carlet, Valencia, and it has a strong presence throughout Spain, with stores in most major cities and towns. The company is known for its competitive pricing and frequent promotions, making it a popular destination for beauty shoppers. For international professionals, Druni offers opportunities in retail operations, with roles such as store associates (dependientes) that require strong customer service skills and a good command of Spanish, as the company primarily serves the Spanish market.

Industry: Retail
Founded: 1987
Employees: 1,000–5,000
Headquarters: Carlet, Spain
In Spain: Carlet, Toledo
Website: druni.es

Good to know if you are moving

Druni is a Spanish company, so all operations and customer interactions are in Spanish; fluency in Spanish is essential for store roles.
The company has a strong physical retail presence with over 300 stores across Spain, offering opportunities in various cities, including Toledo where the current opening is located.
As a retail chain, roles are primarily customer-facing, focusing on sales, customer service, and product knowledge in perfumes and cosmetics.
Druni offers competitive pricing and a wide product range, which can be a good environment for those interested in the beauty and personal care industry.
The company is headquartered in Carlet, Valencia, but store roles are spread across the country, so relocation within Spain may be required depending on the position.

All open roles at Druni