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Archer Administrator

On-site in Spain - ANY CITY·Full-time·Added 2 days ago

DXC Technology

43 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
DXC Technology doesn't mention sponsorship in the ad.
Work on-site in Spain - ANY CITY
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

At DXC, you will join a benchmark employer with solid values and a people-centered culture built on inclusion, belonging, and learning. You will find real opportunities for professional development through meaningful work on leading projects for market-reference clients, using industry-leading IT technologies. We support flexibility and work-life balance, foster an excellent working environment, and invest in continuous learning through DXC University with unlimited certifications. We act with integrity and a strong sense of corporate responsibility, building an inclusive culture with community impact. It is also a place to build for the long term, with stable employment and a competitive package of social benefits, so that brilliant people can advance in their careers while helping our clients succeed.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Requirements

What we're looking for

Minimum 2 years of experience in RSA Archer support and administration
Solid knowledge of ITIL and incident management by SLA
Experience in administration of systems, users, and permissions
Familiarity with SSO integrations and digital certificates
Clear communication skills and problem-solving ability under pressure

Nice to have

Proactive attitude and ability to learn, even if not all requirements are met

The role

At DXC, we are looking for an Archer Administrator to join our technical support team. We are looking for someone with real experience in RSA Archer administration who feels comfortable working in a structured support environment oriented toward service level agreement (SLA) compliance.

In this role, you will be responsible for the advanced administration of the Archer platform, managing users, roles, permissions, and libraries, as well as periodic data loads, certificate management, and SSO configuration. You will resolve incidents following defined SLAs, escalating to the manufacturer when necessary, and providing N1/N2 support to both end users and internal teams.

This position is key to ensuring the continuity and quality of the support service, while also contributing to process documentation and the continuous improvement of the area.

What you'll do

Perform advanced administration of users, roles, permissions, and libraries in Archer
Manage periodic data loads on the platform
Manage digital certificates and SSO configuration
Resolve incidents following defined SLAs
Escalate incidents to the manufacturer when necessary
Provide N1/N2 support to end users and internal teams
Document administration and support processes
Drive continuous improvement of the support service

About DXC Technology

DXC Technology is a global IT services company formed in 2017 from the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. With headquarters in Ashburn, Virginia, USA, DXC provides a broad range of technology solutions including cloud, cybersecurity, data analytics, and application services to clients across industries such as insurance, banking, and manufacturing. The company operates in over 70 countries and serves thousands of enterprise customers, positioning itself as a major player in the IT services sector.

In Spain, DXC has a significant presence with offices in Madrid and Barcelona, offering a wide range of roles from junior positions for recent graduates to senior technical and consulting roles. The company is known for its focus on digital transformation and modernization, particularly in the insurance and banking sectors. For international professionals, DXC Spain offers opportunities to work on large-scale projects with a global company, while being part of a diverse and multicultural team. The work culture emphasizes innovation, collaboration, and professional development, making it an attractive option for those looking to build a career in IT services in Spain.

Industry: IT Services
Founded: 2017
Employees: 100,000–150,000
Headquarters: Ashburn, USA
In Spain: Madrid
Website: dxc.com

Good to know if you are moving

DXC has a strong presence in Spain with offices in Madrid, offering a variety of roles from junior to senior levels.
The company provides opportunities to work on global projects with clients across multiple industries, including insurance and banking.
DXC offers a multicultural work environment, with teams collaborating across different countries and regions.
As a global IT services leader, DXC provides extensive training and professional development programs for employees.
Spain is a key hub for DXC's operations in Europe, with a focus on digital transformation and modernization projects.

In their own words

About the company & team

DXC helps global companies run their critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability in public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services that drive new levels of performance, competitiveness, and customer experience across all their IT environments.

Learn more about how we deliver excellence to our clients and colleagues at dxc.com.

In Spain, we are one of the leading players in the IT market. We have nearly 8,000 professionals distributed across thirteen locations, with centers of excellence in cutting-edge technologies such as Cloud, Business Intelligence, AI, or Automation, among many others, serving more than 200 clients from all sectors in both the public and private spheres. We work with leading companies in the country that trust us to guide their digital transformation.

We develop active diversity and inclusion policies for people with disabilities, and we are proud to have a representation of approximately 49% female professionals.

Additional information

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

All open roles at DXC Technology