Online Order Assistant

We offer a range of social benefits that will contribute to your well-being.

• Exclusive discounts and financing options.
• Life insurance.
• Corporate University.
• Ongoing training for professional development.
• Study aid for employees' children.
• Own medical service.
• Flexible compensation plan.

Are you looking to develop your talent and a place where your effort is recognized? We offer you a dynamic, close-knit environment with a future. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team, where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project waiting for you.

Prepare orders placed by the customer through online channels served from the shopping center, verifying their content and attending to associated inquiries, to ensure accuracy and the committed delivery deadline.

• Communicate stock shortages and process substitutions according to established criteria, to complete the order while minimizing the impact on the customer experience.
• Deliver or make orders available for collection, providing close and professional service, resolving doubts and managing basic incidents to ensure a positive shopping experience.
• Organize the preparation order based on the committed delivery window, to meet the deadline agreed upon with the customer.
• Receive and verify online orders, checking that the information and content are complete and correct, to avoid service errors and returns.
• Pick, pack, and label the products in the order according to Company standards, to ensure their integrity during shipping or storage until collection.
• Record movements and incidents in internal systems and maintain the order of the preparation area, to ensure order traceability and process agility.
• Respond to customer inquiries regarding the status and delivery of their order and escalate incidents that exceed your scope, to keep them informed and limit complaints.

• Permanent seasonal contract with a schedule of individual days.
• Part-time employment at 60% during periods of activity.