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On-site in Pamplona·Added today (last checked 13 Nov)
386 open roles
Our summary
- Work mode
- On-site, Pamplona
- Spanish
- Expected (ad in Spanish)
- Education
- Higher vocational training (FP Grado Superior)
- Benefits
- Life insurance, flexible pay plan
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Nice to have
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Higher Level Vocational Training in Administration of Computer Systems in Network (ASIR), Multiplatform Application Development (DAM), Web Application Development (DAW), Microcomputer Systems and Networks, or similar degrees.
- Previous experience in technical support, service desk, point of sale systems, or retail environments.
- Knowledge of Windows operating systems and incident management tools.
- Experience in configuration and maintenance of hardware equipment and peripherals.
- Basic knowledge of networks, connectivity, and communications.
Nice to have
- University studies in Computer Science, Telecommunications, or related branches will also be valued.
- Valuable experience with POS solutions, retail environments, electronic payment methods, and self-service terminals.
- Knowledge of ITIL, ticketing tools, and IT service management methodologies will be valued.
Pay & benefits
What you'll get
We offer a range of social benefits that will contribute to your well-being.
- Exclusive discounts and financing options.
- Life insurance.
- Corporate University.
- Ongoing training for professional development.
- Study aid for employees' children.
- Own medical service.
- Flexible compensation plan.
The role
Are you looking to develop your talent and a place where your effort is recognized? We offer you a dynamic, close-knit environment with a future. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team, where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.
The project waiting for you.
We are looking to hire a POS Technician to join the Technological Support area, providing service to the different El Corte Inglés shopping centers.
Your mission will be to guarantee the correct functioning of Point of Sale (POS) systems, providing technical support to store users and collaborating in the management, maintenance, and evolution of the technological solutions that enable the daily operations of the commercial areas.
You will be part of a specialized team that works in direct contact with the centers, business areas, and corporate technological teams, contributing to offering an excellent shopping experience for our customers through the availability and stability of the sales tools.
What you'll do
Main duties and requirements.
- Provide first and second-level technical support on the POS systems of the shopping centers.
- Register, analyze, and resolve incidents related to sales terminals, associated peripherals, and cash register applications.
- Perform follow-up and escalation of incidents to specialized teams when necessary.
- Configure, install, and maintain equipment and devices associated with points of sale (POS terminals, ticket printers, barcode readers, pinpads, and other peripherals).
- Participate in deployments, updates, and testing of new versions of POS software.
- Monitor the correct functioning of the systems and guarantee their availability.
- Prepare technical documentation and operational procedures.
- Train and assist end users in the use of tools and applications.
- Collaborate with infrastructure, networks, operations teams, and technological providers for problem resolution.
- Participate in continuous improvement projects and technological transformation of store environments.
How you'll work
- Availability to make occasional trips to shopping centers when necessary.
Hiring process
If this position interests you, we invite you to apply, as your experience could be very valuable to us. In our company, all people are welcome.
About El Corte Ingles
El Corte Inglés is Spain's largest department store group and one of the country's most iconic retail companies. Founded in 1940, it operates a vast network of department stores, hypermarkets (Hipercor), supermarkets (Supercor), and an extensive online retail platform. The company also has significant operations in travel agencies, insurance, and financial services, employing tens of thousands of people across Spain and internationally.
With its headquarters in Madrid, El Corte Inglés has a strong presence throughout Spain, with stores and offices in nearly every major city. The company is known for its traditional, customer-centric retail culture and offers a wide range of roles, from sales and logistics to technology, data analysis, and corporate functions. For international professionals, El Corte Inglés provides opportunities to work in a major Spanish company, though Spanish language proficiency is typically essential for most positions.
- Industry
- Retail
- Founded
- 1940
- Employees
- 50,000–100,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Seville and 17 more
Good to know if you are moving
- El Corte Inglés is headquartered in Madrid, Spain, and is a Spanish-founded company.
- The company operates across all major Spanish cities, offering opportunities in retail, logistics, and corporate roles.
- Spanish language proficiency is generally required for most positions, especially customer-facing roles.
- The company offers a wide range of roles, from sales and operations to technology and data analytics, suitable for various professional backgrounds.
- As a large, established employer, El Corte Inglés provides stable employment and opportunities for internal mobility.
In their own words
Additional information
- Orientation towards the internal client.
- Analytical skills and ability to resolve issues.
- Organization and planning.
- Teamwork.
- Effective communication.
- Proactivity and initiative.
- Ability to work in dynamic environments with multiple priorities.
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