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Sales Teleoperator

On-site in Valladolid·Part-time·Added today

Eurofirms

1423 open roles

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What they offer

  • €9.72 an hour

    Gross, as stated in the ad.

  • Part-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in Valladolid

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

We are looking for a Teleoperator to work in a telecommunications company located in Valladolid. The tasks to be performed are as follows:

What you'll do

- Handle incoming calls from customers and provide clear and precise information.

- Outbound calls to a customer portfolio.

- Recording and managing incidents, complaints, and requests in internal systems.

- Following up on open cases until they are resolved.

- Offering appropriate solutions according to established procedures.

- Escalating complex incidents to the corresponding departments.

- Maintaining professional communication focused on customer satisfaction.

- Updating data and keeping customer information properly recorded.

- Meeting quality indicators and established response times.

- Among other tasks inherent to the job position.

Requirements

What we're looking for

  • 1 year of previous experience in similar positions.
  • We are looking for a dynamic, proactive, responsible person who is results-oriented.

Nice to have

  • Residence near the workplace is valued.

Languages

  • Fluent in spoken and written Spanish.

How they hire

2 steps1 interview

  1. Inscrito

  2. Preseleccionado

  3. Seleccionado

  4. Presentado

    With an empresa cliente

  5. Entrevistado

  6. Contratado

  • Eurofirms publica los nombres de los estados de la candidatura, no el contenido ni los plazos de cada fase.
  • Puedes consultar el estado de cada candidatura en el apartado «Candidaturas» de tu área personal.
  • Antes de incorporarte al puesto debes firmar toda la documentación contractual a través de la web o la app de Eurofirms.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.

Industry
Staffing
Website
eurofirms.com
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