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87,000+ live jobsOn-site in Barcelona·Full-time·Added over a year ago
This job was published a year ago
Still open when we checked on 28 Sept
80 open roles
Full-time
Per the ad.
Have the right to work in Spain
Europcar Spain doesn't mention sponsorship in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Experience in a supervisory or operational role, preferably in the car rental or customer service industry.
Strong leadership and organizational skills, with a focus on team management and operational efficiency.
Excellent communication skills and a customer-focused attitude.
Ability to multitask and handle a fast-paced work environment.
Be part of a dynamic team that values leadership, teamwork, and customer satisfaction.
Play a key role in supporting the overall success of the station.
Enjoy opportunities for career growth and professional development within a global brand.
If you're ready to take on a leadership role and support the Station Manager in driving operational success, apply today
Join Our Team as a Station Supervisor - Support Leadership and Drive Operational Success!
Are you ready to take the next step in your career by supporting station leadership and ensuring smooth operations? We are looking for a dedicated Station Supervisor to assist the Station Manager in overseeing daily operations, managing staff, and delivering an exceptional customer experience.
As the Station Supervisor, you will play a key role in supporting the Station Manager with operational tasks, ensuring the station runs efficiently, and that all staff are performing to the highest standards. You'll help coordinate the vehicle fleet, manage staff performance, and ensure customer satisfaction, contributing to the overall success of the station.
Assist the Station Manager in overseeing day-to-day operations, ensuring processes run smoothly and efficiently.
Help manage the availability, maintenance, and condition of the vehicle fleet.
Support the coordination of vehicle rentals, returns, and cleaning schedules for maximum efficiency.
Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and supporting staff in handling complaints.
Help train and guide staff to deliver excellent customer service throughout the customer journey.
Assist the Station Manager in recruiting, training, supervising, and evaluating station staff, including rental agents and customer service representatives.
Help schedule shifts and manage staff workload to ensure adequate coverage and efficient operation.
Support the Station Manager in monitoring and achieving sales targets, including upselling additional services.
Assist in managing the station's budget, controlling costs, and ensuring profitability.
Help monitor and manage the station's fleet, ensuring vehicles are properly maintained, clean, and available for rental.
Coordinate with maintenance teams to ensure timely servicing and repairs of vehicles.
Assist in optimizing fleet utilization to meet customer demand and reduce idle time.
Ensure that all operations comply with company policies, industry regulations, and legal requirements.
Maintain a safe working environment for both employees and customers.
Assist with proper documentation and record-keeping for all transactions.
Europcar is a global car rental company headquartered in Paris, France, and one of the leading mobility providers in Europe. The company operates a vast network of rental locations across the continent, offering car, van, and truck rentals for both leisure and business customers. Europcar Spain is a major subsidiary, with a strong presence in Spanish airports, train stations, and city centers, serving millions of customers annually.
Europcar Spain offers a dynamic work environment for international professionals, with opportunities in customer service, operations, and management across the country. The company values multicultural teams and provides training and development programs. For those relocating to Spain, Europcar offers a chance to work in a fast-paced, customer-facing industry with a well-known international brand.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
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