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Senior Salesforce Business Analyst

On-site in Sant Cugat del Vallès·Added 1 month ago

Fluidra

19 open roles

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Overview

Requirements

Have the right to work in Spain
Fluidra doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Sant Cugat del Vallès
No relocation package mentioned.
Have 5+ years of experience
Senior-level role.
University degree
“Bachelor's degree in Information Technology, Business Administration, or related field” — per the ad.

Requirements

What we're looking for

Bachelor's degree in Information Technology, Business Administration, or related field

5-7+ years of experience as a Salesforce Business Analyst or in similar functional Salesforce roles
Proven experience contributing to end-to-end Salesforce implementations as a Business Analyst
Hands-on experience across at least two Salesforce Clouds (Sales, Service, Experience, etc.)
Experience working in global, multi-entity, or multi-region environments
Demonstrated experience engaging business stakeholders and writing high-quality user stories and functional specifications
Fluent in English and Spanish

Nice to have

Master's degree

Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, Service Cloud Consultant, Sales Cloud Consultant)

Additional certifications in CPQ, Field Service, or Marketing Cloud

Skills:

Solid functional knowledge of the Salesforce ecosystem
Strong requirements analysis, process modelling, and systems thinking
Excellent stakeholder engagement, facilitation, and communication skills
Strong documentation skills (user stories, process flows, functional specifications)
Ability to translate business needs into pragmatic, standardized solutions
Strong analytical, problem-solving, and attention-to-detail mindset
Ability to operate autonomously in complex, fast-paced, global environments

Experience with Revenue Cloud (CPQ) and pricing processes

Experience with Field Service implementations

Experience with Marketing Cloud and customer engagement journeys

Exposure to AI capabilities within Salesforce (e.g., Agentforce)

Experience in industrial or manufacturing environments

The role

The Senior Salesforce Business Analyst is responsible for gathering, analyzing, and translating business requirements into high-quality functional designs across Fluidra's global Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Field Service, Revenue Cloud (CPQ), and Experience Cloud.

This role works as a senior contributor within the Global Salesforce CRM Center of Excellence (CoE), supporting the global template, ensuring consistency across regions, and driving alignment between business needs and Salesforce capabilities.

The Senior Salesforce Business Analyst reports to the Global Salesforce Functional Lead and acts as a key partner to business process owners, technical teams, and implementation partners, ensuring scalable, standardized, and high-quality solutions across the entire Lead-to-Cash and Service lifecycle.

What you'll do

Gather, analyze, and document business requirements across Fluidra's global Salesforce ecosystem (Sales, Service, Marketing, Field Service, Revenue Cloud, Experience Cloud).
Support the definition and evolution of the global Salesforce template, promoting standardization, scalability, and reuse across regions and business units.
Translate business needs into clear functional designs, user stories, and acceptance criteria for Salesforce-related initiatives.
Contribute to the alignment between Salesforce capabilities and global business processes (Lead-to-Cash, Issue-to-Resolution, Field Service, Customer Engagement).
Engage directly with global business stakeholders and process owners to elicit, clarify, and validate requirements.
Facilitate workshops and design sessions to map business needs to standardized Salesforce solutions.
Promote standardized, value-driven solutions and challenge unnecessary local customizations.
Contribute to the Salesforce functional roadmap by providing analysis, options, and recommendations.
Act as a senior reference point for other Business Analysts, sharing knowledge and supporting their development.
Collaborate closely with developers, architects, and QA to ensure solutions meet requirements and quality standards.
Produce and maintain consistent documentation, user stories, process flows, and functional deliverables.
Support User Acceptance Testing (UAT), training, and post-go-live hypercare activities.

About Fluidra

Fluidra is a global leader in the pool and wellness equipment industry, designing, manufacturing, and distributing innovative products for residential and commercial pool applications. The company operates across a wide range of segments including fluid handling, heating, and connected solutions, with a strong presence in over 45 countries worldwide. With a workforce of over 7,000 employees, Fluidra is a significant player in the global water management sector.

Fluidra was founded in Spain and has its global headquarters in Sant Cugat del Vallès, near Barcelona. The company's Spanish roots make it a key employer for international professionals, offering a multicultural environment and opportunities in engineering, IT, and business functions. For international hires, Fluidra provides a dynamic and growing work environment in the Barcelona area, with roles spanning from technical engineering to global shared services, making it an attractive option for those looking to relocate to Spain.

Industry: Manufacturing
Founded: 1969
Employees: 5,000–10,000
Headquarters: Sant Cugat del Vallès, Spain
In Spain: Sant Cugat del Vallès, Barcelona
Website: fluidra.com

Good to know if you are moving

Fluidra is headquartered in Sant Cugat del Vallès, near Barcelona, offering a Mediterranean lifestyle and proximity to a major European tech hub.
The company operates in English as its corporate language, making it accessible for international professionals.
Fluidra has a strong commitment to sustainability, with a dedicated Sustainability Reporting Manager role among its current openings.
The company offers a wide range of roles in engineering, IT, finance, and sales, providing diverse career paths for international talent.
As a global company with a Spanish foundation, Fluidra offers a unique opportunity to work in a multicultural environment while being based in Spain.

All open roles at Fluidra