MS O365 Admin

Administer the joint venture's Microsoft O365 services, identity, and access to provide secure, reliable collaboration. Resolve service issues and support environment setup and transition with minimal business disruption.

Working with Ford and Geely to resolve O365 collaboration between JV and parents' company.

Follow approved technology, security, privacy, compliance, and change standards. Policy, commercial, major design, and risk-acceptance decisions remain with accountable owners.

• Administer Exchange Online, SharePoint Online, OneDrive, Teams, Groups, service settings, email accounts, sites, permissions, and licenses. Maintain configuration records and support guides.

• Monitor service health, resolve user issues, and coordinate technical escalations with Microsoft and support teams. Communicate business impact and use PowerShell scripts and approved application programming interfaces to automate routine tasks with testing and change control.

• Manage accounts, sign-in settings, roles, and access in Microsoft Entra ID, the identity and access service, throughout onboarding, role changes, and offboarding.

• Limit access to business needs. Apply multifactor authentication (additional sign-in verification), Conditional Access (access rules), administrator-account protection, and secure external sharing. Escalate risks and exceptions.

• Maintain approved classification labels, retention rules, activity logs, and data loss prevention controls. Support authorized electronic-record searches (eDiscovery) and resolve classification and access issues.

• Support assigned Copilot administration; refer data-connection, privacy, and artificial intelligence governance decisions to accountable teams.

• Serve as the Microsoft 365 contact for internal and external audits. Coordinate scope, schedules, evidence, and responses with audit and control owners.

• Keep an audit-readiness checklist and current evidence for access reviews, administrator permissions, accounts, licenses, security settings, logs, retention, and changes. Check controls and evidence before audits; share records only through authorized channels.

• Identify gaps early; track findings, actions, owners, and deadlines. Escalate major gaps and overdue actions, verify fixes, and retain closure evidence. Formal closure and risk acceptance remain with accountable owners.

• Support setup, migration, service switchover, testing, knowledge transfer, and operational readiness through approved change processes.

• Define service boundaries, dependencies, responsibilities, service levels, data access, and escalation paths with the joint venture, Ford, Geely, Microsoft, and providers. Build local support capability; coordinate with business, technology, security, Legal, Privacy, and Compliance teams.

• Secure, reliable services; accurate account and access administration; clear incident ownership and documented resolution.

• Current security controls, support guides, and audit evidence. Timely internal and external audit support, with major gaps escalated and corrective actions tracked to verified resolution.

• Agreed transition milestones delivered without avoidable business disruption.