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Customer Service Teleoperator with Co-official Languages – Banking Sector

On-site in Jerez de la Frontera·Full-time·Added today (last checked 29 Oct)

Agency

Grupo Crit

783 open roles

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Our summary

Hours: Split day (jornada partida) · Monday to Friday
Work mode: On-site, Jerez de la Frontera
Contract: Full-time
Spanish: Fluent
Education: Compulsory secondary education (ESO)

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Proficiency in at least one of the co-official languages required for the project, with a C2 level.
Spanish level suitable for customer service.
Minimum education: compulsory secondary education (ESO).
Intermediate level of Microsoft Office Suite and good handling of IT tools.
Keyboard agility and ease of working with different applications.
We will value previous experience of at least one year in telephone customer service, contact centers, or banking management.
Availability to complete an initial three-week online training, Monday to Friday, from 8:30 to 14:30 h.
Availability to work split shifts or afternoon shifts.

Pay & benefits

What you'll get

Initial 3-month contract through Grupo CRIT (ETT).
Possibility of subsequent direct hiring by the company.
Initial training to learn the procedures, tools, and functions of the position.
The opportunity to gain experience in a customer service project for an important multinational in the banking sector.

Location: Jerez de la Frontera.

If you master one of the required languages, you enjoy communicating with people, and you are looking for a new professional opportunity, apply now! We want to know your profile and find out which language you can bring to the team.

At Grupo CRIT, we help you find your next professional project.

The role

DO YOU MASTER A CO-OFFICIAL LANGUAGE AND DO YOU LIKE HELPING PEOPLE? THIS OPPORTUNITY IS FOR YOU!

At Grupo CRIT, we are looking for customer service teleoperators with proficiency in co-official languages to join an important project for a multinational in the banking sector located in Jerez de la Frontera.

If you enjoy interacting with people, have strong communication skills, and want to develop your professional experience in a large company, we want to meet you!

What you'll do

You will be part of a customer service team where you will help individuals resolve their inquiries and manage their needs related to banking products and services, offering close, agile, and efficient service.

Handle incoming calls from individual customers and resolve their doubts and incidents.
Perform the necessary tasks to respond to customer inquiries.
Identify their needs and offer solutions adapted to each situation.
Detect cross-selling opportunities, contributing to the improvement of the customer experience.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.