Head Waiter

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resort(Employee Travel Program).
• Complimentary Dry Cleaning for Employee Uniforms.
• 50 naturaldays of vacation,and theday of the birthdayfree.
• Complimentary Private Healthinsurance.
• Complimentary Employee Meals.

We are looking for individuals that are highly motivated team players. This role has direct contact with guests and as such good communication skills, as well as an eye for detail are a necessity. Candidates should have previous experience in F&B in a luxury, fast paced environment. Must have the legal right to work in Spain and have fluency in English and Spanish.

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital - within walking distance of all the key attractions - seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.

Four Seasons Hotel Madrid is looking for a Head Waiter to join our El Patio team. We are looking for dedicated professionals to providing exceptional quality and service to our guests. Our Head Waiter also provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen.
• Coordinates food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

This is a full-time position.

This rolemightoperateon a rotating shift basis,covering morningandevening shifts throughout the week, including weekends.