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Telesales Agent with Disability

Hybrid in Madrid·Full-time·Added yesterday (last checked 10 Nov)

Our summary

Salary
€23,000 a year

About €1,520 a month after tax.

Hours
Jornada intensiva on Fridays and in summer · Monday to Friday
Work mode
Hybrid, Madrid
Contract
Permanent, full-time hours
Spanish
Native level
Education
Compulsory secondary education (ESO)
Benefits
Private health insurance, life insurance, flexible pay plan

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Academic training: Compulsory secondary education or equivalent. A university degree in Business Administration, Marketing, or Communication will be positively valued.
  • Work experience of at least 1 year in Telesales, Inside Sales, and active customer prospecting.
  • Experience in Payment Networks and Digital Platforms is highly valued.
  • Knowledge of CRM, especially Salesforce.
  • Languages: Bilingual Spanish. English is valued.
  • Possession of a disability certificate of at least 33%.
  • Have an up-to-date job application on file.
  • Be registered as a resident in the C.M
  • Start date as soon as possible.

If you meet the requirements and want to join our team, apply

Pay & benefits

What you'll get

  • Permanent contract by the company
  • Schedule flexibility: In official hours (40h/week), the start of the working day will always take place between 8:00 and 10:00, and will end between 17:30 and 19:30, from Monday to Thursday, and on Fridays between 14:00 and 16:00. In summer hours (35h/week), the start of the working day will always take place between 8:00 and 9:00, and will end between 15:00 and 16:00, from Monday to Friday.
  • Hybrid work model (weekly, three days of in-office work, and two days of remote work). 25 business days of vacation per calendar year: Birthday day off, Christmas day off, choosing between December 24th or 31st.
  • Salary: €23,000 gross/annual + 20% variable. Social benefits, such as a training budget, gift cards for birthdays and Christmas, €600 annual childcare assistance for mothers and fathers, Health insurance, Accident insurance, Life insurance, and a Flexible compensation program.
  • Work Area: Avenida de los Poblados.

The role

We are currently looking to recruit a Telesales Agent with a Disability Certificate for a multinational specializing in employee benefits and engagement, present in 31 countries, located in the Avenida de los Poblados area.

What you'll do

Acquire new small and medium-sized businesses to integrate them into the organization's ecosystem through outbound telesales actions.

  • Proactively contact potential SME businesses through calls, emails, and opportunity follow-up.
  • Present the company's value proposition and commercial offer in a clear and convincing manner.
  • Qualify opportunities and convert them into active contracts.
  • Execute commercial campaigns defined by the telesales manager and the marketing team.
  • Collect the information, documentation, and signatures necessary to complete the affiliation process.
  • Use Salesforce to manage the sales funnel and update information in real time.
  • Monitor key indicators: Number of calls, Contact ratio, Conversion ratio, Average closing time.
  • Guarantee data quality, correct segmentation, and the follow-up of opportunities.
  • Communicate recurring objections and market information to improve sales pitches and campaigns.
  • Coordinate with the Operations and Onboarding teams to ensure the correct activation of businesses.
  • Share feedback from establishments to contribute to the improvement of products and campaigns.
  • Participate in telesales team meetings, share best practices, and align with commercial priorities.
  • Collaborate with the telesales manager to optimize segmentation, messaging, and processes.

About Fundación Juan XXIII Roncalli

Fundación Juan XXIII Roncalli is a Spanish non-profit organization with over 450 employees, focused on the social and labor inclusion of people with intellectual disabilities. It offers a broad range of services including early childhood care, education, vocational training, supported employment, and social health services. The foundation also runs social enterprises in catering, logistics, document management (BPO), and gardening, providing employment opportunities for people with disabilities.

Industry
Disability Services Nonprofit
Founded
1966
Employees
450
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Coslada and 2 more

Good to know if you are moving

  • The foundation is headquartered in Madrid, Spain, and has offices in Barcelona, Coslada, Parla, and Rivas-Vaciamadrid.
  • It is a non-profit organization with a strong social mission, offering employment opportunities specifically for people with disabilities.
  • The foundation provides a wide range of services including early childhood care, education, vocational training, and supported employment.
  • It operates social enterprises in catering, logistics, document management (BPO), and gardening, which may offer diverse job roles.
  • The organization is committed to inclusion and diversity, making it a meaningful workplace for those passionate about social impact.

In their own words

About the company & team

At Fundación Juan XXIII, we have spent 60 years promoting the socio-labor inclusion of people in vulnerable situations. Here, your work has a real impact: you will be part of a project with purpose, in a professional, human, and flexible environment, with stability, development, work-life balance, and a close, cheerful, and collaborative atmosphere. More than 900 people work with passion, innovation, and social commitment; now you can join us and grow together!

All open roles at Fundación Juan XXIII Roncalli
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