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On-site in Madrid·Full-time·Added today (last checked 29 Oct)

Agency

Gi Group España

792 open roles

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Our summary

Salary: €8.78 an hour
Hours: 35 hours a week
Work mode: On-site, Madrid
Contract: Permanent, full-time hours
English: Required
Other languages: Catalan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

REQUIREMENTS: native/bilingual Catalan and English level

Nice to have

• Experience in call centers.

• Experience in customer service.

• Previous experience working in banking

Pay & benefits

What you'll get

• PERMANENT contract. Joining a stable, long-term project

• 35 hours per week

Shift from 12:00 PM to 8:00 PM.

• Salary according to collective agreement (€8.78 gross/hour) + language bonus €0.89 gross/hour

• Location: Madrid

• Start date: 16/11/2026

Benefits of joining us.

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Opportunities for professional development and internal growth.

The role

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Your next professional challenge awaits you!

Do you want to boost your career in a stable, international, and growing environment?

Join our team and collaborate on a top-tier project for a major banking institution, where you can put your language skills and customer service vocation into practice in the banking sector.

What you'll do

• Handle incoming calls from banking sector customers

• Providing clear and concise information about financial products and services

• Identify cross-selling opportunities while providing exceptional service

• Update and maintain accurate records in the CRM system

Requirements

• Previous experience in customer service (preference for the banking sector)

• Availability to work flexible shifts

• Exceptional communication skills and ability to work in a team.

• Results-oriented and strong problem-solving skills

• Knowledge of basic financial products and services

• A degree in finance or business-related fields is valued

Nice to have

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.