Complaints Specialist
This role manages customer complaints and post-market surveillance for immunohematology products. It offers a flexible schedule and occasional remote work options.
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This job advert was originally written in Spanish.
Who are you?
To successfully perform this job, a person must be able to carry out the responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What do we offer?
Being part of Grifols means having the opportunity to work in an internationally oriented environment that promotes equal opportunities.
It means the opportunity to develop professionally, have continuous training, and integrate into a team of professionals where each individual's contribution counts. Our commitment is to maintain an environment that fosters the professional development of our employees in a good work atmosphere.
Grifols' human capital is key to both the development of activities and the company's expansion process.
Would you like to join an international team working to improve the future of the healthcare sector? Do you want to contribute to improving the lives of millions of people? Grifols is a global healthcare company that since 1909 has been improving the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and we develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Help us lead one of the world's largest pharmaceutical companies. We are a global leader in plasma-derived medicines with a presence in more than 100 countries and a growing team of over 20,000 employees. Grifols is an international healthcare company dedicated to developing and manufacturing products that help healthcare professionals deliver reliable results worldwide.
Join Grifols!
In our Validation area at Instituto Grifols, which is responsible for verifying and checking that production equipment, services, and facilities comply with the requirements established by the various regulatory bodies, the Trainee will provide support to the department's technicians.
What will your responsibilities be?
The content of the internship and the level of autonomy will be adapted to the academic profile and the evolution of the student during the training period.
Location: Parets del Vallès.
Job search
Start your search on the Grifols careers site or join the Talent Community to stay up to date with the latest jobs posted.
Application
Screening call
With recruitment team · Phone call
If you are shortlisted, the team contacts you for a short screening call about your motivation, skills and experience, and to go into the key details of the role.
Interviews
30–45 min
There are usually two or more interviews of 30 to 45 minutes each; your interviewer will assess your skills and aptitudes with questions focused on the role and your experience.
Decision and offer
Pre-onboarding
Once you accept the offer, the pre-onboarding process begins, with all the information and resources you need for a smooth transition to your new role.
If you are interested in growing with us and your profile fits this professional opportunity, send us your CV!
Grifols is a global healthcare company headquartered in Barcelona, Spain, specializing in the development and production of plasma-derived medicines, transfusion medicine, and diagnostic solutions. With operations in over 100 countries and a workforce of more than 20,000 employees, it is one of the world's leading producers of plasma-based therapies, treating chronic and rare diseases. The company operates a vast network of plasma donation centers and manufacturing facilities, making it a key player in the biopharmaceutical industry.
In Spain, Grifols maintains its global headquarters in Barcelona and operates major production and R&D sites in the Catalonia region, including facilities in Parets del Vallès and Sant Cugat del Vallès. The company is deeply rooted in Spain, offering a wide range of roles from laboratory and manufacturing positions to IT, engineering, and corporate functions. For international professionals, Grifols provides a multicultural work environment, opportunities in a highly regulated and innovative sector, and the chance to work in a company that is a global leader in its niche, with Spanish as a common working language alongside English.
We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal opportunities, and our mission is to offer an inclusive environment where differences contribute to our company.
We believe in diverse talent and want to eliminate any barrier that may prevent your participation. If you need any adjustment in our selection process, please do not hesitate to inform us when applying. We are here to help you.
or browse Entry-level·IBEX 35·Healthcare & Pharma·Pharma