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Banking Cross-selling Teleoperator with English

On-site in Barcelona·Full-time·Added today

Grupo Crit

1196 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

Experience in Call Center, commercial experience or experience in cross-selling is valued.
Bilingual English
Results-oriented mindset and strong problem-solving abilities.
Good computer skills and agility.
Availability to work from Monday to Sunday.
A degree in areas related to finance or business is valued.

The role

Do you have experience managing customers by phone or chat/email? Have you worked in call centers managing and advising customers? If you are looking for a new job opportunity at a top-tier company, this offer is for you!

At Grupo Crit, we are looking for Customer Service Managers with ENGLISH for a major Banking company.

We are selecting people with excellent Customer Service skills and experience in banking companies

What you'll do

Handling inbound calls from customers in the banking sector.
Provide clear and concise information about financial products and services.
Resolve issues and inquiries effectively and professionally.
Identify cross-selling opportunities while providing exceptional service.
Update and maintain accurate records in the CRM system.

How you'll work

Contract through a temporary employment agency for 3 months + extensions.
Training provided by the company.
Part-time contract for a 38.5-hour weekly schedule
Shifts available: Morning from 08 to 16, or Afternoon from 16h to 24h.
Work 5 days a week from Monday to Sunday, with 2 weekends off per month.
Salary €9.71 gross, according to the Call Center collective agreement

Hiring process

If you are interested in this offer, sign up! Don't miss this great opportunity to grow with a leading company in its sector! Let's work together!

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.