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Internship - Card Area / Customer Service

On-site in Santa Cruz de Tenerife·Part-time·Added yesterday (last checked 22 Oct)

Grupo DISA

128 open roles

Our summary

Work mode
On-site, Santa Cruz de Tenerife
Contract
Part-time
Hours
Monday to Friday
Education
Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Qualification requested: Higher Vocational Training in Administration and Finance, or similar.

Recently graduated or no more than 36 months having passed since the completion of the Qualification.

Nice to have

Languages, preferably English and/or Portuguese

Knowledge of SAP

Proficiency in Office suite

Knowledge of Data Protection matters

The role

Under the supervision of a professional, the selected person will join the Cards Area, in order to apply their knowledge and acquire the skills and competencies necessary for their professional development.

Among others, the Student will collaborate in the following tasks:

✅Attend to and resolve information or assistance requests from customers, received mainly by telephone, but also through other means such as email, web, fax.
✅Compliance with application procedures regarding data protection.
✅Adaptation and monitoring of multitask duties.

💳 Card Management

📂 Registration, cancellation, and modification of customers (SAP, Web Tarjetas, Ingenico)
🪪 Full card management (registration, blocking, changes)
📊 Changes in contractual conditions
💸 Resolution of billing incidents (charges and credits)
⛽ Authorization of manual supplies
📬 Printing and sending of physical cards

-Internship managed through an agreement with FGULL
-Duration: 10 months
-Working day: 30 hours per week
-Schedule: Monday to Friday, from 8:00 to 14:00

During the Selection Process, the necessary documentation certifying the data reported in the curriculum vitae will be requested.
Those who participate in our Selection and Evaluation Processes will be valued based on the job requirements, with objectivity, transparency, and respecting the principle of equal opportunities between women and men.

About Grupo DISA

Industry
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