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Customer Service Specialist

On-site in Prat de Llobregat (el)·Full-time·Added 3 days ago (last checked 26 Oct)

Agency

Synergie España

986 open roles

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Our summary

Salary: €25,000 a year
About €1,650 a month after tax.
Hours: Monday to Friday
Work mode: On-site, Prat de Llobregat (el)
Contract: Fixed-term, full-time hours
English: Required
Experience: 2+ years

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of experience in Customer Service, Commercial Administration, or Customer Care positions.
Experience in order management and commercial support.
Regular use of SAP, with experience in sales processes being especially valued.
High level of English, both spoken and written.
Good command of office software.
Organized, communicative, proactive person with the ability to work in a team.

Pay & benefits

What you'll get

Full-time 40-hour workday, Monday to Friday, with immediate start.
Temporary contract to cover medical leave, with the possibility of continuity and stable incorporation.
Immediate start.
Salary: €25,000 gross per year.
Full-time schedule from Monday to Friday.
Joining a solid, international company that is a benchmark in its sector.
Good working environment and initial training to facilitate integration.

The role

Do you have experience in Customer Service and are you passionate about customer care in industrial and technical environments? We are looking for an organized, resourceful, and customer-oriented person to join the commercial department of a leading international company in connection, cabling, and technology solutions for industry.

What you'll do

Management, entry, and follow-up of orders in SAP.
Customer service and support for national and international clients.
Coordination with the sales, logistics, and operations departments.
Management of customer inquiries, incidents, and claims.
Preparing and following up on sales offers.
Handling phone and email inquiries.
Updating and maintenance of data in the ERP system.
Follow-up of delivery deadlines and order status.
Administrative support to the commercial and internal sales departments.

Requirements

Use of SAP, experience in customer service, high level of English, incident management, assertive communication, office tools, and CRM management.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.