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Hospitality Coordinator in Madrid

On-site in Madrid·Added today (last checked 27 Oct)

Grupo Orenes

108 open roles

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Our summary

Work mode: On-site, Madrid
Contract: Permanent
Driving licence: Category B
Benefits: Private health insurance, flexible pay plan, meal vouchers

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Grupo Orenes is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

Education & certifications

Valuable Vocational Training in Hospitality and Tourism, Administration and Finance, or similar.
Previous experience in hospitality management, catering, or operational coordination.
Proficiency in the Office suite.
Commercial skills and experience in incident management.
Ability to analyze sales, purchase, and consumption data.
Excellent communication and team coordination skills.

Pay & benefits

What you'll get

Permanent full-time contract.
Company vehicle for the performance of duties.
Flexible compensation (medical insurance, meal vouchers, childcare vouchers, training, and transport).
Enjoy a professional development environment with real growth opportunities.
Joining a solid, expanding company with a long business history.
Working in a multidisciplinary and innovative team.
20% discount at Grupo Orenes' hospitality and restaurant establishments.
Excellent working environment in a company recognized with the Great Place to Work and Top Employer seals.

The role

At Orenes Grupo, a business holding with more than 55 years of experience in the leisure and entertainment sector, we are looking for a Hospitality Coordinator to support gaming venue operations in the Community of Madrid.

The selected person will be responsible for coordinating hospitality management in the venues within their area of operation, collaborating closely with delegates and territorial managers to optimize operations, standardize processes, and guarantee the correct implementation of the company's hospitality model.

What you'll do

Implement and monitor the hospitality model defined by the company in company-owned venues.
Train and advise teams to guarantee the correct application of established procedures and standards.
Optimize, improve, and standardize the hospitality offering with the objective of boosting sales and improving the customer experience.
Supervise the correct management of purchases, supplies, sanitary traceability, deviations, and stocks in company-managed centers.
Manage and resolve incidents related to hospitality activities, providing support to delegates and operational teams.
Coordinate and audit inventories in company-owned establishments.
Prepare monitoring and control reports related to suppliers, consumption, and incidents.
Collaborate in the management and resolution of incidents derived from inspections or sanitary reports.
Perform periodic visits to the different centers to ensure compliance with the quality and service standards established by the company, as well as various training sessions in coffee making, hygiene, tapas preparation, and cash balancing.

Other requirements

B driving license is essential.
Availability to travel.

About Grupo Orenes

Grupo Orenes is a Spanish gaming and hospitality group headquartered in Murcia, Spain. The company operates a wide range of leisure and entertainment businesses, including bingos, casinos, sports bars, and restaurants, with a strong presence across Spain. It is one of the leading operators in the Spanish gaming sector, managing venues such as Casino Odiseo and various bingo halls and sports bars.

For international professionals, Grupo Orenes offers opportunities in customer-facing roles such as gaming floor staff, croupiers, and hospitality positions, as well as technical roles in electronics and maintenance. The company's operations are primarily in Spain, with offices and venues in cities like Murcia, Madrid, Valencia, Seville, and others. The work culture is rooted in the Spanish gaming and hospitality industry, and while most roles require Spanish language skills, the company provides a stable and established environment for those looking to work in this sector.

Industry: Gaming and Hospitality
Founded: 1950
Employees: 1,000–5,000
Headquarters: Murcia, Spain
In Spain: Murcia, Madrid, Valencia and 9 more

Good to know if you are moving

Grupo Orenes is a family-owned Spanish company with a long history in the gaming and hospitality industry, offering stable employment in a well-established sector.
The company operates venues across multiple Spanish cities, including Murcia, Madrid, Valencia, Seville, and others, providing opportunities in various locations.
Most roles require Spanish language proficiency, as they involve direct interaction with customers and local operations.
The company offers a range of positions from gaming floor staff and croupiers to hospitality roles like cooks and waiters, as well as technical positions in electronics.
As a Spanish company, it provides an authentic experience of working in the local gaming and hospitality industry, with a focus on customer service and entertainment.

In their own words

About the company & team

With a firm commitment to treating all applications under the premise of non-discrimination and impartiality, and valuing skills, achievements and experience regardless of age, sex, nationality, race or disability, applications with a disability certificate will be positively valued.

All open roles at Grupo Orenes